Call Center Executive

4 weeks ago


Ahmedabad, India AVITA Health Services Pvt Ltd Full time

**Call Center Representative duties and responsibilities**

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Responsible for calling patients and arranging appointments with their primary care providers for specific reasons and doing so in a caring and professional manner.
- Ability to communicate clearly
- Ability to plan and be organized
- Ability to work well under pressure, take initiative, be flexible
- Ability to maintain confidentiality of patient information and company records.
- Ability to exhibit good interpersonal communications skills
- Ability to convey a positive and professional image to the public and patients
- Excel, and Word, Internet and networks

QUALIFICATIONS
- High school graduate or its equivalency
- Experience in medical front office procedures preferred and knowledge of medical terminology
- Ability to always demonstrate the highest level of performance and behavior standards
- Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
- Demonstrated attention to detail, ability to multi-task, and flexible
- Knowledge of standard office machines including copier, fax, multi‐line telephone, printers, etc.
- All other duties as assigned Special Knowledge, Skills, Abilities and Attributes

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)


  • Call Center Executive

    3 weeks ago


    Ahmedabad, India Place1India Full time

    **Call Center Jobs in Naroda Ahmedabad**: **Hindi Call Center Job Vacancy Near Naroda GIDC**: Position Name - Call Center Customer Care Executive Job Location - Apollo Hospital, Bhat, Motera/Chandkheda/Airport Naroda GIDC, Ahmedabad Salary Base - up to 18000 Depends on Interview Openings - 6 Male/Female Qualifications - Any Graduates Company - Hospital...

  • Call Center Executive

    4 weeks ago


    Navrangpura, Ahmedabad, Gujarat, India CAFE BLUEZ Full time

    call center Executive with communication Skills in Gujarati, English and Hindi is mandatory. **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹33,248.61 per month Schedule: - Day shift Supplemental Pay: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Call center: 1 year (required) - tele sales: 1...


  • Ahmedabad, Gujarat, India KK HR services Full time

    A call center executive, also known as a customer care executive or call center representative, has many responsibilities, including: - Handling calls: Answering a high volume of inbound and outbound calls in a timely manner - Following scripts: Using company scripts while also using their knowledge of the company's products and services to go off-script...


  • Ahmedabad, India AVITA Health Services Pvt Ltd Full time

    **Call Center Representative duties and responsibilities** Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: - Take customer calls and provide accurate, satisfactory answers to their...

  • Call Center Executive

    4 weeks ago


    Ahmedabad, India Rediant HR Management Full time

    Answer incoming customer phone calls and take appropriate action for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on product or company policy changes - Use company policies to determine if there can be an immediate resolution to a customer issue or...

  • Call Center Executive

    3 weeks ago


    Gota, Ahmedabad, Gujarat, India VMARK SOLUTIONS PRIVATE LIMITED Full time

    Job Title: Call Center Executive - Solar Sales (Experienced) Location: Ahmedabad, India Company: [VMARK ECO SOLAR] About Us: We are a leading solar solutions provider in Australia, committed to sustainable energy and customer satisfaction. Our growing team in Ahmedabad is looking for experienced call center professionals with a background in solar sales...


  • Ahmedabad, India IBT: Empowering Your Business with Technology Full time

    Full Time Job opportunity with Monthly salary up to INR 25,000 in hand. - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. -...


  • Ahmedabad, Gujarat, India Smart Lion Private Limited Full time

    Job RoleAs a Customer Service Representative at Smart Lion Private Limited, you will be responsible for handling customer inquiries and resolving issues related to insurance claims. You will be required to work closely with healthcare professionals to ensure that our clients receive the best possible support for their insurance-related needs. Key...

  • Call Center Executive

    4 weeks ago


    Ahmedabad, Gujarat, India Konnectbrands Full time

    Job Title: Telecaller Executive (Australian Shift) Shift Timings: Australian Shift (3.30 am to 1.30 pm per AU time zone) Job Summary: Key Responsibilities: Make outbound calls to potential and existing customers in Australia. Provide information about products and services to customers. Generate leads and set up appointments for the sales team. Handle...


  • Nikol, Ahmedabad, Gujarat, India Healthtech Global Connect LLP Full time

    **Job Summary: - **Urgent hiring **for U.S Call Center Executive****: - **fresher OR experience who are fluent in English and can speak U.S Accent. [Night Shift] **Company**: - Healthtech Global LLP **Location: - ** 216, HillTown Impressa, Anmol Circle, Nikol, Ahmedabad, Gujarat 382350 **Contact: - **88 66 80 80 80 **Responsibilities and Duties** -...


  • Gota, Ahmedabad, Gujarat, India Trustmark Solution Full time

    **International Telecalling** **ob Title**: International Call Center Executive (1-2 Years Experience) **Location**: Gota, Ahmedabad **Job Type**: Full-Time **Experience Required**: 1-2 years **Qualification**: Graduate **Gender**: Male/Female (Both can apply) **Key Responsibilities**: - Provide timely and accurate information to resolve customer...


  • Ahmedabad, Gujarat, India IBT: Empowering Your Business with Technology Full time

    **Job Responsibilities & Requirements**: - Follow up on open cases and see them to closures. - Escalate necessary cases to respective teams as and when needed. - Willingness to work in shifts as this will be 24 - 7 operations. - Experience in fintech will be an added advantage. - Minimum 1 year **international **call center experience needed. - Job location...


  • Saraspur, Ahmedabad, Gujarat, India AVI Renewable Energy Pvt. Ltd. Full time

    **Role**: Telecalling Executive **Location**: Ahmedabad (Initially Saraspur and in 6 - 9 months Ashram Road) **Responsibilities**: - Calling Customers to explain about the product terms and conditions. - Follow up with Customers to confirm if the guidelines (as per process) are being followed. - Updating call logs in Google Sheets. - Effective Linguistic...


  • Ahmedabad, Gujarat, India Gurubhai Equipments Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Call Coordinator at Gurubhai Equipments in Ahmedabad. In this role, you will be responsible for handling incoming and outgoing calls, managing whatsapp and instagram messages, and providing excellent customer service to clients....

  • Call Center Executive

    4 weeks ago


    Ahmedabad, Gujarat, India Unipath Specialty Laboratory Ltd. Full time

    Answer a high volume of calls and maintain a rapid response rate according to agreed standards. - Keep follow up for not approved reports. - To explain Laboratory policy to patients & clients - To keep patients and clients updated for any break down, repeat sample requirement etc. which causes delay in report - Establish and maintain effective working...

  • Telecalling Executive

    4 weeks ago


    Ahmedabad, India Truhart Full time

    Responsibilities: - Creating, updating, and distributing a call directory to all departments. - Answering, screening, and forwarding calls in a professional and courteous manner. - Handling general phone inquiries about the organization. - Directing external calls to designated departments or individuals. - Transferring internal calls across departments and...


  • Ahmedabad, Gujarat, India TIGI HR Full time

    Job SummaryWe are seeking a skilled Receptionist to join our team at TIGI HR.The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a strong attention to detail.Main responsibilities include:Handling incoming calls and responding to customer inquiries.Greeting visitors and assisting them with their...

  • Call Coordinator

    4 days ago


    Ahmedabad, Gujarat, India Gurubhai Equipments Full time

    Job DescriptionCompany DescriptionGurubhai Equipments is a leading manufacturer and supplier of restaurant and kitchen equipment, serving India and global markets, we offer stainless steel equipment, food counters, carts, crockery, and furniture. Backed by in-house manufacturing and a skilled team, we focus on innovation, quality, and customer...


  • Ahmedabad, Gujarat, India Smart Lion Private Limited Full time

    Responsibilities:Call the Insurance Company on behalf of Doctors/Physicians for claim status.Follow up with the Insurance Company to check the status of outstanding claims.Handle Inbound and Outbound calls from US clients, excluding sales.Take in-bound calls from US Patients to fix appointments.Handle Outbound calls to resolve insurance-related issues.Verify...


  • Ahmedabad, Gujarat, India White Force Full time

    Job Description: Roles & Responsibilities: Manage a team of call center agents.Be available to affect the entirety of the team's operationsTake calls that your agents can't handle and be available when an agent appears to need assistanceMonitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate,...