Customer Service Assistant

We are looking for a dedicated and friendly Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support. Your role will involve assisting customers with inquiries, resolving issues, and ensuring their overall...

**Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

**Customer Support Executive, Chennai** **Company: Taurus** **Location: Taurus BPO Services India, RVI Tower, 3rd floor, West Wing, Velachery to** **Tambaram High Road, Pallikarnai, Chennai** Processes: One Assist and Chola **Salary**: ₹14,000 to ₹15,000/month In-hand + Good Incentives Shift: Fixed (10:00 AM to 7:00 PM) Languages Required: Kannada...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

_**We are hiring **_ - **Post: Customer Service Assistant**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding...

Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. WE ARE HIRING !!! **Job Title: Customer Service...

Job Title : Operations Executive Company Overview: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. Job Summary: As a Operations Executive, you will be a vital member of...

Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...

**Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...

**Customer Support/Virtual Assistant - Financial Services** **Experience**: 2- 3 Yrs. **Qualification**: **Salary**: 3-6 LPA **Gender**: Female - **US VOICE PROCESS EXPERIENCE IS MANDATORY**: - **Experience as a Virtual Assistant in financial services is a must**: - A Virtual Assistant is responsible for providing administrative support to clients...

**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...

**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...

Hiring for **Customer Service Executive **for **US Shift (Night)** **Job Details**: **Job Role: Customer Service Executive** **Salary**: 2.50lpa - 3.50lpa **Location: Chennai** **Shift: Night Shift - US Shift - (7:30pm - 4:30AM)** **Experience: Fresher also can apply** **Key Responsibility Area**: - Ensuring all agent KPI (Key performance indicators)...

**Key Responsibilities**: - To Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - To Update our internal databases with information about technical issues and...

**Job description-**Urgently Hiring in International voice Location-Chennai Excellent comm skills in English Minimum six months documented experience mandatory in bpo Grad / Under Grad Sal - upto 24k ctc Customer Retention - Voice **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service & Operations **Employment Type**:Full Time,...

Negotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...

**Roles & Responsibilities** **Desired Skills** - Responsible for handling calls and chat and providing customer support, - Identify and relate with various customer needs and scenarios, - Conduct issue identification and problem-solving meeting customer needs and satisfaction, - Provide customers with cutting-edge service in a friendly, confident, and...