Customer Service Assistant

We are looking for a dedicated and friendly Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support. Your role will involve assisting customers with inquiries, resolving issues, and ensuring their overall...

**Job Summary** The **Assistant Customer Service Representative** supports the Customer Service Representative team in managing customer interactions, coordinating internal processes, and maintaining records. This role ensures a seamless customer experience by providing administrative and operational support to enhance the efficiency and effectiveness of...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...

**Customer Support Executive, Chennai** **Company: Taurus** **Location: Taurus BPO Services India, RVI Tower, 3rd floor, West Wing, Velachery to** **Tambaram High Road, Pallikarnai, Chennai** Processes: One Assist and Chola **Salary**: ₹14,000 to ₹15,000/month In-hand + Good Incentives Shift: Fixed (10:00 AM to 7:00 PM) Languages Required: Kannada...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. WE ARE HIRING !!! **Job Title: Customer Service...

Job Title : Operations Executive Company Overview: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. Job Summary: As a Operations Executive, you will be a vital member of...

Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...

A customer support executive's job is to help customers with their questions and problems, and to ensure they have a positive experience. Their responsibilities include: - **Providing information**Giving customers accurate information about products, services, and policies - **Resolving issues**Diagnosing problems, offering solutions, and following up to...

**Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...

**Customer Support/Virtual Assistant - Financial Services** **Experience**: 2- 3 Yrs. **Qualification**: **Salary**: 3-6 LPA **Gender**: Female - **US VOICE PROCESS EXPERIENCE IS MANDATORY**: - **Experience as a Virtual Assistant in financial services is a must**: - A Virtual Assistant is responsible for providing administrative support to clients...

**Product knowledge**: Keeping up with products and promotions, and explaining them to customers - **Order processing**: Processing orders and resolving issues - **Data entry**: Entering and retrieving data to support customer service initiatives - **Customer feedback**: Collecting feedback and responding to reviews - **Content creation**: Creating helpful...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...

**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...

Hiring for **Customer Service Executive **for **US Shift (Night)** **Job Details**: **Job Role: Customer Service Executive** **Salary**: 2.50lpa - 3.50lpa **Location: Chennai** **Shift: Night Shift - US Shift - (7:30pm - 4:30AM)** **Experience: Fresher also can apply** **Key Responsibility Area**: - Ensuring all agent KPI (Key performance indicators)...

**Job description-**Urgently Hiring in International voice Location-Chennai Excellent comm skills in English Minimum six months documented experience mandatory in bpo Grad / Under Grad Sal - upto 24k ctc Customer Retention - Voice **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service & Operations **Employment Type**:Full Time,...

Negotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...