Customer Service Assistant

1 day ago


Chennai Tamil Nadu, India Asian Sealing Products Pvt. Ltd. Full time

Customer Service Executive Responsibilities
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Fixing appointments according to the convenience of clients and customers.
- Interacting with customers to determine whether they have a desirable and shareable experience.
- Helping every customer service professional improve.
- Possessing the knowledge and ability to improve customer service of the organization.
- Creating a pleasant work environment for customer service professionals.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,122.17 - ₹21,872.24 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Joining bonus
- Performance bonus
- Yearly bonus

Work Location: In person



  • Chennai, Tamil Nadu, India BINDAL AGENCIES PVT LTD Full time

    We are looking for a dedicated and friendly Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support. Your role will involve assisting customers with inquiries, resolving issues, and ensuring their overall...


  • Chennai, Tamil Nadu, India AGS CINEMAS PVT LTD Full time

    **Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...


  • Chetput, Chennai, Tamil Nadu, India BINDAL AGENCIES PVT LTD Full time

    Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...


  • Chetput, Chennai, Tamil Nadu, India BINDAL AGENCIES PVT LTD Full time

    Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...


  • Chetput, Chennai, Tamil Nadu, India BINDAL AGENCIES PVT LTD Full time

    Job Summary: The Customer Service Assistant is responsible for providing excellent customer service and support to clients and customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction. The assistant will work closely with the customer service team to maintain strong relationships and address customer needs in a...


  • Madipakkam, Chennai, Tamil Nadu, India VictaMan Services Private Limited Full time

    **Customer Support Executive, Chennai** **Company: Taurus** **Location: Taurus BPO Services India, RVI Tower, 3rd floor, West Wing, Velachery to** **Tambaram High Road, Pallikarnai, Chennai** Processes: One Assist and Chola **Salary**: ₹14,000 to ₹15,000/month In-hand + Good Incentives Shift: Fixed (10:00 AM to 7:00 PM) Languages Required: Kannada...


  • Guindy, Chennai, Tamil Nadu, India Asian Sealing Products Pvt. Ltd. Full time

    Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...


  • Alwarpet, Chennai, Tamil Nadu, India straits laundry india pvt ltd Full time

    **Job description** **Customer service cum** **Retail Sales Assistant** 1.We need hard core sale type of person, who can handle customer service Retail Sales Assistant We need a good getter, she should be calling Spas ,Gym etc. to get business for our Laundry. 2.Mainly Tele sales marketing customer service Background Handling Customers Resolve product or...


  • Perungudi, Chennai, Tamil Nadu, India Fin Bulls Full time

    _**We are hiring **_ - **Post: Customer Service Assistant**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding...


  • Perungudi, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. WE ARE HIRING !!! **Job Title: Customer Service...


  • Anna Nagar, Chennai, Tamil Nadu, India CallHealth Services Private Limited Full time

    Job Title : Operations Executive Company Overview: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. Job Summary: As a Operations Executive, you will be a vital member of...


  • Chennai, Tamil Nadu, India 10x Growth Accelerator Full time

    **Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...


  • Coimbatore, Tamil Nadu, India Sanumas Solutions Full time

    **Customer Support/Virtual Assistant - Financial Services** **Experience**: 2- 3 Yrs. **Qualification**: **Salary**: 3-6 LPA **Gender**: Female - **US VOICE PROCESS EXPERIENCE IS MANDATORY**: - **Experience as a Virtual Assistant in financial services is a must**: - A Virtual Assistant is responsible for providing administrative support to clients...


  • Chennai, Tamil Nadu, India VAS India Consulting Full time

    Greetings from VAS India Consulting!!! We are hiring for a Customer Service Executive for a MNC Company Location : Chennai Gender : Female Salary : 2.4 Lakhs Per Annum Education : Any degree Experience : freshers to 2 years Coordinating with the customers Preparing MIS reports Good communication skills Should be polite and smart in handling the...


  • Erode, Tamil Nadu, India Service Pluz Full time

    **Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...


  • Coimbatore, Tamil Nadu, India Icliniq Full time

    **Key Responsibilities**: - To Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - To Update our internal databases with information about technical issues and...


  • Chennai, Tamil Nadu, India Rojgar group Full time

    Hiring for **Customer Service Executive **for **US Shift (Night)** **Job Details**: **Job Role: Customer Service Executive** **Salary**: 2.50lpa - 3.50lpa **Location: Chennai** **Shift: Night Shift - US Shift - (7:30pm - 4:30AM)** **Experience: Fresher also can apply** **Key Responsibility Area**: - Ensuring all agent KPI (Key performance indicators)...


  • Chennai, Tamil Nadu, India Torenia Technologies Pvt Ltd Full time

    **Job description-**Urgently Hiring in International voice Location-Chennai Excellent comm skills in English Minimum six months documented experience mandatory in bpo Grad / Under Grad Sal - upto 24k ctc Customer Retention - Voice **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service & Operations **Employment Type**:Full Time,...


  • Chennai, Tamil Nadu, India HVAC WEATHER STATION Full time

    Negotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...


  • Chennai, Tamil Nadu, India Reqroots Full time

    **Roles & Responsibilities** **Desired Skills** - Responsible for handling calls and chat and providing customer support, - Identify and relate with various customer needs and scenarios, - Conduct issue identification and problem-solving meeting customer needs and satisfaction, - Provide customers with cutting-edge service in a friendly, confident, and...