IT Service Desk Employee

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

**Your Title: IS Help Desk Technician** **Job Location: Chennai, India** **Our Department: Corporate Information Systems **Do you enjoy helping others and working in a close-knit team environment? **What You Will Do** You will be responsible for the day-to-day operational activities of Help Desk support covering first line support for all worldwide Trimble...

**Language**: Proficient in English (Read + Write + Speak) **Shift - **Rotational **Experience**: Minimum 1 years working for a Voice Technical Support/Service Desk. **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures, closure of...

Male or Female front desk executive with pleasant and friendly representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

We are seeking a dynamic and dependable Part-Time Multi-Tasking Associate to support all departments within our hotel. This role requires a flexible individual who can seamlessly transition between tasks and provide assistance where needed. If you enjoy a diverse work environment and are passionate about hospitality, this job is for you! **Key...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

Overview: **About Role**: We have an exciting role for an Associate - Employee Care to deliver operational services throughout employee life cycle (onboarding to separation). This might be a great fit if you are process-driven and employee service centric to be part of a growing team. **About Us**: We are an integral part of Annalect Global and Omnicom...

Experience : Minimum 3 YearsJob Description: Travel Desk Coordinator – Hospital SectorJob Overview: We are currently seeking a dedicated Travel Desk Coordinator for our hospital. The ideal candidate will manage all travel-related services for hospital staff, visiting consultants, and guests. This involves arranging accommodations, transportation, and...

**Key Responsibilities**: - Greet visitors and clients in a friendly and professional manner. - Answer and direct incoming phone calls promptly and accurately. - Maintain a clean and organized reception area. - Schedule appointments and manage conference room bookings. - Handle incoming and outgoing mail and packages. - Assist with administrative tasks,...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing...

**Secure Network Solutions India Private Limited** **Job Details** **Job Title **Front Desk & Administrative officer **Department / Division **Operations - Administration **Reporting To **HRBP **Area responsible for **SNS India **Employemt Type **Permanent **Work Mode/Shift **General / Office **Roles & Responsibilities** As a Front Desk Officer, you...

Joining the TUI Global Business Services as P2P (Purchase-to-Pay) Executive, you will assist with the Accounts Payable (AP) activities within the Global Finance Services to provide a high level of service for internal and external customers and suppliers. ABOUT THE JOB Work closely with internal and external stakeholders, supporting financial controls as...

Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully. Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information at a monthly meeting with the Managers. Work...

Qualification :Minimum 12th pass or Any degree Job Profile: Hiring for Freshers / Experience - Voice Process (customer Support) Immediate Joiners within a week Required : Must have excellent communication in Tamil / English. Day shift only Work Location : Velachery Salary Net Rs. 10,000 to Rs. 15,000/ - No Of Positions: 10 + Fresher and Experienced...

Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully. Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information at a monthly meeting with the Managers. Work...