Customer Service Officer
4 months ago
**We are providing job security, good salary & superb environment to every employee. We are committed to best benefits to our employees & best services to our clients.**
**Shift timings - 5.30 pm to 2.30 am ( Fix shifts ) ( Monday to Friday )**
**Saturday & Sunday is fix offs.**
**Salary - 20k to 40k as per experience & skills.**
**Responsibility -**
- **Responsible for US client, handling queries, appropriate assistance.**:
- **Patience when dealing with client.**:
- **Excellent communication and problem-solving skills.**:
- **Respond to customer queries in a timely and accurate way.**:
- **Own and resolve customer issues efficiently, effectively and empathetically.**:
- **Following up with customers for any further information.**:
- **Provide accurate, valid, and complete information by using the right tools**
**Cab facility available for girls ( For Panchkula & Zirakpur locations only )**
**Job Types**: Full-time, Permanent
**Benefits**:
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- US shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (required)
Work Location: In person
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