Customer Service Officer

4 months ago


Panchkula, India Wing Global IT Services Full time

**We are providing job security, good salary & superb environment to every employee. We are committed to best benefits to our employees & best services to our clients.**

**Shift timings - 5.30 pm to 2.30 am ( Fix shifts ) ( Monday to Friday )**

**Saturday & Sunday is fix offs.**

**Salary - 20k to 40k as per experience & skills.**

**Responsibility -**
- **Responsible for US client, handling queries, appropriate assistance.**:

- **Patience when dealing with client.**:

- **Excellent communication and problem-solving skills.**:

- **Respond to customer queries in a timely and accurate way.**:

- **Own and resolve customer issues efficiently, effectively and empathetically.**:

- **Following up with customers for any further information.**:

- **Provide accurate, valid, and complete information by using the right tools**

**Cab facility available for girls ( For Panchkula & Zirakpur locations only )**

**Job Types**: Full-time, Permanent

**Benefits**:

- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- US shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person



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