Service Desk

ROLE :SERVICE DESK (Technical Voice Support)LOCATION : PuneJOB DESIGNATION :IT service deskJOB DESCRIPTION :Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple...

ROLE : SERVICE DESK (Technical Voice Support) - LOCATION : Pune JOB DESIGNATION : IT service desk JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role**:Service Desk** Experience: 1-2 Years Salary Upto 3.5Lpa Location: Pune **Job Description**: - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory,...

**SERVICE DESK** **-** **(** **0103832** **)** **Description** as above **Primary Location***: India-Maharashtra-Pune **Job Posting***: Aug 22, 2023 **Experience Required (In Years)***: **Minimum** - 3 **Maximum** - 5

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

**SERVICE DESK** **-** **(** **0096152** **)** **Description** Support Coverage: ** 24x7 (Rotation of shifts) 2- 3 years of Phone support experience Mandatory 3+ years of Windows Technical Service desk experience is necessary. Exceptional customer service orientation Excellent communication skills, both written and verbal Disciplined, systematic...

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidates can share their updated CV on WhatsApp) with the subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria: Graduation is mandatory Excellent English Communication skills is mandatory....

We're looking for aService Desk TechnicianThis role isOffice BasedCornerstone OnDemand is seeking a motivated, results-oriented IT ServiceDesk Technician to be part of a global team responsible for supporting andadvancing our global corporate computing environment. The IT Service-desk team interactswith every aspect of our fast-paced, dynamic company,...

Role - Service Desk - Experience - 4+yrs - Location - Pune - Work mode - WFO - Requirements - 4+ years of experience in service desk & enterprise desk support, Windows 7 and 10 proficiency, O365, Active Directory, Antivirus, Network troubleshooting should have either TM/ SME / Shift lead exp. Interested can call or whatsapp Nishi Singh 7905661467 **Job...