Customer Support Executive
4 weeks ago
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
**Responsibilities**
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
**Requirements and skills**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9870241351
-
Call Centre Fresher Apply Now !
4 weeks ago
Noida, India Customer Care Executive Full timeWe have an opportunity for Voice or non voice process. **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - age limit 18 to 29 years **Job Types**: Full-time,...
-
Customer Support Executive
1 month ago
Noida, India looper development Services privet limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Support Executive
1 month ago
Noida, India looper development Services privet limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
3 weeks ago
Noida, India connector executive search& consultant Full timeRequired customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...
-
Customer Care Executive
3 weeks ago
Noida, India connector executive search& consultant Full timeRequired customer care executive in a leading BPO at Noida sector 16( walking distance from Metro station) Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job)14,000 in hand if graduate 13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etcOnly 2 rounds - This placement is free of cost Multiple...
-
Customer Support Executive
5 days ago
Noida, India Wrixty Services Full timeNoida, Sector 63 Customer support hiring for Fresher & experienced. - Handling customer queries - Inbound call handling - Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining - Experience- 0 - 3 Years- Salary- 1 Lac To 3 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- B.A,...
-
Customer Support Executive
5 days ago
Noida, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...
-
Executive-customer Support
2 months ago
Noida, India Praxis Consultants Full time**Executive-Customer Support**: Full Time - Noida - Posted 2 hours ago We are hiring for a **customer support executive** who is good in communication and detail oriented for a leading EMS of smart watches, Bluetooth based neckbands etc. based at Noida Sector 63. We require a graduate with 6 months to 1 years of experience who has to handle: -...
-
Customer Support Executive
2 days ago
Noida, India ONIQ SERVICES PRIVATE LIMITED Full timeCustomer support executive Part time/ Full time Location - Sector 16, Noida Ug/ Graduate can apply Freshers can apply Salary - 9,000 - 20,000 per month Customer support executive needs to handle customer queries over call. **Job Types**: Full-time, Part-time Part-time hours: 25 per week **Salary**: ₹9,000.00 - ₹20,000.00 per...
-
Customer Support Executive
1 day ago
Noida, India Wealth Clinic Pvt Ltd Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
Customer Support Executive
1 month ago
Noida, India TIO TECH PRIVATE LIMITED Full timeJob Title: Customer Support and Operations Executive **Job Description**: Position Overview: We are seeking a highly organized and customer-focused Customer Support and Operations Executive to join our team. This role is pivotal in ensuring seamless communication with our tenants and resolving rent reminders, and contributing to overall customer...
-
Customer Support Executive
4 days ago
Noida, India TECHMAHINDRA Full timeCompany Name: - Tech Mahindra Job Role: - customer support Executive role in premium voice process. Qualification Required: Work From Office only. Very good communication skills in English language is mandatory. Role and Responsibilities: - Have to handle the customer's queries over the call. Have to provide resolution to the customer's. Rotational...
-
Customer Support Executive
1 month ago
Noida, India Pepperbiz marketing and franchise Pvt. Ltd. Full timeI am looking for Customer support executive for work related to banking and financial inclusion. Required skill set: 1. Good command on convincing communication skill, it can be in both English and hindi. 2. Professionalism 3. Team work 4. Customer support job experience and commerce study background will be a plus point. Schedule: - Morning shift
-
Customer Support Executive
2 months ago
Noida, India Catvision Limited Full timeJob description Customer support executive - Female Only Should have good communication skills. Good in excel & word. Should be a good planner & self-starter. Should know Hindi & English. Job location - Catvision Limited Catvision Limited. E-14&15,Sector 8, Noida-201301,Uttar Pradesh (India). Call - +91-XXXXXXXXXX ( Devraj Singh) Exp -...
-
Customer Support Executive
2 weeks ago
noida, India TheraYog Full timeDesignation: Chat Support Executive Location: Noida The key expectations of the role: · Respond to customer inquiries via chat, email or calls. Providing accurate information and assistance related to our products and services. · Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously....
-
Customer Support Executive
2 weeks ago
Noida, India TheraYog Full timeDesignation: Chat Support ExecutiveLocation: NoidaThe key expectations of the role:· Respond to customer inquiries via chat, email or calls. Providing accurate information and assistance related to our products and services.· Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously.·...
-
Customer Support Executive
2 weeks ago
Noida, India TheraYog Full timeDesignation: Chat Support ExecutiveLocation: NoidaThe key expectations of the role:· Respond to customer inquiries via chat, email or calls. Providing accurate information and assistance related to our products and services.· Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously.·...
-
Executive - Customer Support
1 week ago
Noida, India Sinch Full timeWe are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (CPaas) provider - the connector between the two through our messaging, voice, and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries...
-
Spanish Customer Support Executive
2 months ago
Noida, India looper development Services privet limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Us Customer Support Executive
2 months ago
Noida, India looper development Services privet limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...