Customer Service- Executive

6 months ago


Vile Parle Mumbai Maharashtra, India FAK Cargo Dynamics Pvt Ltd Full time

Company: FAK Cargo Dynamics Pvt Ltd

We are a leading Total Logistics company specializing in Ocean/ Air Freight

Forwarding, CHA, Transport, Warehousing/ 3PL and ISO tank containers. With a

commitment to excellence and a strong global network, we provide end-to-end

logistics solutions to clients across various industries.

**Responsibilities**:

- Develop and maintain strong relationships with new and existing customers

and overseas agents and principals.
- Actively seek business leads and enquiries from customer base.
- Arrange for prompt and proactive quotations using CRM software.
- Arrange for bookings, shipment execution and documentation as per

company SOPs.
- Achieve sales targets and contribute to the company's revenue growth
- Stay up-to-date with industry trends, product knowledge, and activities

**Requirements**:

- Bachelor's degree or Graduate.
- Experience of customer service in Freight Forwarding, ISO tank container,

Logistics or 3PL industry would be preferred.
- Basic industry and domain knowledge of Freight Forwarding, Shipping &
Logistics operations, pricing and liaising.
- Freshers are also welcome to apply.

comprehensive resumes, including educational qualifications, work

Location: Mumbai Head Office (Vile Parle East)

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹32,731.21 per month

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Vile Parle, Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**

+91 8655476140



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