Customer Support Executive

2 months ago


Coimbatore, India EssEmm Technologies Full time

**Responsibilities**:

- Respond to customer inquiries and support requests via phone, and chat in a timely and professional manner.
- Work collaboratively with product development teams to resolve customer issues and concerns.
- Monitor customer feedback and escalate issues to the appropriate team members.
- Maintain accurate records of customer interactions and support requests in our CRM system.
- Provide product training and support to customers as needed.
- Proactively identify opportunities to improve the customer experience and communicate these to the relevant teams.
- Continuously improve your knowledge of our product and industry to provide the best possible support to our customers.

**Requirements**:

- 1 year of experience in a customer support role in a tech environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and critical-thinking skills.
- Ability to work well in a team environment.
- Experience working with CRM software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Must have a Bachelor's degree

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- English (preferred)


  • Call Center

    2 weeks ago


    Coimbatore, India Customer Care Executive Full time

    Inbound call services Daily booking ratio Follow up on prospective customers for future booking **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English and tamil...


  • Coimbatore, India OneData Software Solutions Pvt. Ltd Full time

    **responsibilities**: - **Resolving customer complaints**: A customer support executive should be able to handle customer complaints efficiently by listening to their concerns, empathizing with them, and providing appropriate solutions or alternatives. - **Managing customer accounts**: A customer support executive should maintain and update customer...


  • Coimbatore, India Bharathi Industries Full time

    We have an opening for the post of Operations and Customer Support. Location:Coimbatore. Qualification: computer science background Experience - Freshers or one year of experience **Urgent requirement for Hindi (Fluency) speaking profile** Job Description: Operations and Customer Support. The primary job of a customer support executive is to address...


  • Coimbatore, India ICL INTERNATIONAL COURIER Full time

    **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...


  • Coimbatore, Tamil Nadu, India v support solutions Full time

    Apply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on


  • Coimbatore, Tamil Nadu, India v support solutions Full time

    Apply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on


  • Coimbatore, India v support solutions Full time

    Apply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on TimesJobs.com.


  • Coimbatore, India v support solutions Full time

    Apply for Customer Relation Executive, Career Progress Consultants in Coimbatore for 2 - 5 Year of Experience on TimesJobs.com.


  • Coimbatore, India Consolidated Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Answering customer questions about the company, products, or services.Resolving customer...


  • Coimbatore, India PG Softwares Full time

    The support Executive will be responsible for a standardized level of service for all the customers on time. Our services are Website Designing, Mobile App Development and Digital Marketing. To be successful as a customer support executive, you must have excellent interpersonal and communication skills with a professional approach. 1. Handle sales inquiry...


  • Coimbatore, India Xelentra Full time

    One of Our Top Manufacturing Client Based at Coimbatore is on the Look Out For **Customer Support Executive / Development Executive** Location: Coimbatore Qualification: Any Graduate Experience: 3 - 7 Years Package: 3.00 - 4.00 Lacs **Number of Vacancies: 2** **Roles and Responsibilities** 1. Coordination with all the inter departments and update 2....


  • Coimbatore, Tamil Nadu, India V support Solutions Full time

    Job Title :Customer Relation Executive Gender;Female Job Location :Coimbatore No of Openings : 1 Qualification ;Any Degree or Relevant field Experience :2 to 5 yrs of Experience Job Description; - Manage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust...


  • Coimbatore, India ONROADZ CAR RENTALS PRIVATE LIMITED Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Coimbatore, India ONROADZ CAR RENTALS PRIVATE LIMITED Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Coimbatore, India Tailor and Circus Full time

    Tailor and Circus is looking for a Customer Support Executive to join our team, working with a young, talented and creative team of innovators and collaborators. The role will focus on engaging with our ever-growing community of customers, brand advocates and influencers. **Responsibilities** - Coordinating with the internal teams concerning shipments,...


  • Coimbatore, India VILVAH STORE PVT LTD Full time

    Responsibilities: Identifying customer needs and helping customers use specific features Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature...


  • Coimbatore, India VILVAH STORE PVT LTD Full time

    Responsibilities: Identifying customer needs and helping customers use specific features Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature...


  • Coimbatore, India Nextskill Technologies Full time

    **Job Description: Customer Support Executive** **Position Overview**: We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional service and support to our clients, addressing their inquiries, concerns, and providing...


  • Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Customer Support Executive Responsibilities : WORK FROM OFFICE-MALAYALAM** **RELOCATE TO COIMBATORE & Immediate Joiner** **Customer Support Executive Requirements**: - A bachelor’s degree or Diploma. - 0 -1 year experience in Customer Support, Customer care. - Excellent interpersonal and written and oral communication skills. - Ability to lead a...


  • Coimbatore, India Olive Groups Full time

    As a customer support executive at Olive Groups, you will play a povital role in ensuring our customers receive excpetional service. Your primary responsibilities will includes: *Resolving customer issues and providing appropriate solutions. *Maintaining a high level of product knowledge to effectively handle customer queries. *collaborating with other...