Sse - Euc - Sharepoint Support L2

2 months ago

Bengaluru, India CGI Full time

EUC - SharePoint Support L2

**Location**: - Bangalore

**Experience**: - 5+ Years

Your future duties and responsibilities
1. Administer and maintain SharePoint environments, including SharePoint Online and SharePoint Server, ensuring high availability, security, and performance.
2. Manage and troubleshoot SharePoint-related issues reported by end-users, providing intermediate-level support and timely resolution.
3. Monitor SharePoint systems, diagnose problems, and implement corrective actions to address performance issues, access problems, and other system-related challenges.
4. Assist with the planning, design, and implementation of SharePoint sites, lists, libraries, workflows, and other functionalities based on business requirements.
5. Manage user permissions and access controls for SharePoint sites and content, ensuring compliance with security policies and providing appropriate access levels to users and groups.
6. Assist with SharePoint system upgrades, patches, and service pack installations, coordinating with other technical teams and following change management processes.
7. Collaborate with developers and other technical teams to deploy and configure custom solutions, web parts, and third-party add-ins within the SharePoint environment.
8. Create and maintain documentation related to SharePoint administration processes, including standard operating procedures, user guides, and system configurations.
9. Proven experience in SharePoint administration, including managing SharePoint sites, lists, libraries, and user permissions.
10. Strong knowledge of SharePoint Online and SharePoint Server, including SharePoint 2013/2016/2019 versions.
11. Proficiency in SharePoint administration tools and features, such as Central Administration, SharePoint Designer, PowerShell, and site templates.
12. Familiarity with SharePoint site customization, including the configuration of web parts, workflows, content types, and search settings.
14. Experience in diagnosing and resolving intermediate-level SharePoint issues, such as access problems, content synchronization, and performance optimization.
15. Excellent analytical and problem-solving skills, with the ability to diagnose and resolve SharePoint-related issues in a timely manner.
16. Ability to work independently and collaboratively in a team environment, prioritizing tasks and managing time effectively.
Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
Your future duties and responsibilities

Required qualifications to be successful in this role

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