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Customer Support Executive
2 days ago
Responsibilities
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.
**Requirements**:
- 1+ years of experience as a telecaller or Customer Support
- Efficient with Marathi, Hindi.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
- Any bachelor degree.
Schedule:
- Day shift
Work Location: In person
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