Customer Support Executive

7 days ago


Mumbai, India Traya Health Full time

Responsibilies
- To deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment.
- To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
- List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
- Demonstrated consultative experience, ability to influence, resourceful
- Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
- To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
- To prepare observations to stakeholders to help derive better actions for continuous improvement

**Salary**: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8655623576



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