Customer Support Associate
3 weeks ago
**Responsibilities**:
- Customer communication of plant (Production/Purchase/Logistics/Partners)
- Root cause analysis of the communications.
- Coordination with internal and other departments to minimize unwanted communications.
- Detailed report and presentation on weekly basis.
- Feedback and training to be planed for improvisation.
**What we require (Desired Skills and abilities)**
**Skills**:
- Good and clear communication skills.
- Advance Excel.
- Presentation skills.
- Persuasive Speaking and writing Skills.
- Empathy, Adaptability.
- Ability to Use Positive Language.
- Self-Control, Tacking Responsibility, Patience.
**Experience**:
- 1-2-year experience of international BOP/KPO or in direct sales.
**Educational Certifications**:
- Any Graduate
**Keywords for Search**:
- Customer Service Executive
- Customer Complaint Handling Executive
- Customer Relations Executive
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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