Customer Support Executive

4 weeks ago


Gandhinagar, India Tech Mahindra Full time
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.

Desired Candidate ProfileGood Communication skillsRetail/online selling experience will be preferredPleasant personalityGraduation is mandatory.Fix Shift - 09 AM To 06 AM and Sunday Week off6 days workingFresher and Experienced Both can apply



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