Customer Support Executive

3 weeks ago


Gandhinagar, India Talent Acquaintance Full time
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.

Requirements:

Non voice process (chat process)Need Excellent communication skills in EnglishIn written and verbal both

Benefits :Cab facilityFood facilitiesIncentive

Note: Apply only Ahmedabad and Gandhinagar localities

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