Customer Support Executive

8 months ago


Gandhinagar, India Talent Acquaintance Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

Responsibilities:
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.


Requirements:
  • Non voice process (chat process)
  • Need Excellent communication skills in English
  • In written and verbal both


Benefits :

  • Cab facility
  • Food facilities
  • Incentive


Note: Apply only Ahmedabad and Gandhinagar localities



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