Account Coordinator

4 weeks ago


Maharashtra, India Cactus Communications Services Pte. Ltd. Full time

Job description:
Please note: We are a remote-first organization so you can work from anywhere in India. You may be required to travel to our Mumbai office based on business requirements or for company/team events.

This project coordinator role involves centralized allocation of edit, QC, and graphics tasks. It encompasses half of the scientific team, making it a broad role that requires allocating projects for 45-50 accounts and a similar number of resources.

Job responsibilities:

- Coordinate with account managers for clear project instructions
- Find and allocate the best resources for projects
- Follow up to ensure timely project completion by resources
- Adjust allocations based on dynamic project requirements
- Provide necessary reports

**Some skills that are essential to this role**:

- Stakeholder management: Since the project coordinator will be interacting with account managers and scientific team across multiple client accounts, s/he will need to have strongrapport building and stakeholder management skills
- Fast decision making and speed of working
- Comprehension and understanding of different work streams
- Conflict resolution and negotiation

**Process**:
Once a project is confirmed by the client, the account manager will allocate the writer and reviewer and send the project to the centralized project coordinator to allocate edit, QC, and graphics tasks as needed. The project coordinator will have to work with multiple variables such as account, project criticality, scope, instructions and timelines to allocate the best edit, QC and graphics resources and ensure these tasks are completed within the timeline.

Qualifications and prerequisites:

- Knowledge of project management fundamentals
- 0-2 years of planning and/or management experience

LI-Remote

Additional information:
CACTUS is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us.

We value people for their talent, personality, competency, and the ability to learn and grow. We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.

We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.

We encourage all Cactizens to talk openly about their ideas and opinions and provide feedback to anyone who is a part of CACTUS, regardless of designation, experience, or seniority. We also encourage them to place their trust and be open to differences in opinions and feedback.

About CACTUS:
Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered. We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, public, and policymakers for wider research outreach. We have offices in London, Princeton, Singapore, Beijing, Shanghai, Tokyo, Seoul, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries.

Scientific research is the ground zero for developing the cure for the world’s most pressing diseases. Cactus Life Sciences, a Cactus Communications brand, works as communication partners with researchers and innovators to solve all challenges related to the dissemination of science in an impactful manner. So that the right cure can find its way into the world. Some of the biggest brands in the life sciences space count on Cactus Life Science’s expertise to help them disseminate complicated science and present it in more impactful ways. Join the tribe that moves science forward every day. Together, we power research, empower people.

Awards and recognition:

- Cactus Communications has consistently ranked among the top 20 on the global list of the Top 100 Companies for Telecommute Jobs since 2016.
- Recognised as ‘Employers of the Future’ two years in a row in 2023 and 2022, in a study by LeadUp Universe, Fortune India and Work Universe
- Recognised as One of India’s Top 100 best Workplaces for Women by Great Place To Work® in 2022
- Winner of ‘Best Innovation Leveraging AI Services’ at AWS AI Conclave 2022
- Recognized as one of the Best Companies for Millennials 2019 by Times Ascent and Learning & Organisation Development Roundtable
- Emerged as one of India’s Top 10 Safe Workplaces for Women in a survey conducted by Rainmaker in 2019
- Ranked #1 among India’s Great Mid-Size Workplaces by Great Place to Work® Institute in 2017


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