Customer Relationship Officer

2 weeks ago


Mumbai Maharashtra, India Fluidscapes Consultants Full time

Mumbai**2**

Position**3**

ExperienceCustomer Relationship Officer

**Job Description**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

Requirement:

- 2-3 years of experience
- Excellent interpersonal and communication skills.
- Proficient in MS Office.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Proficiency in English is a must



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