Customer Relationship Officer
5 months ago
Responsibilities:
- Engage with potential and existing customers via telephone to promote products or services.
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Provide accurate information about products or services, addressing any inquiries or concerns promptly.
- Proactively contact customers to follow up on inquiries, provide updates, and offer solutions to enhance customer satisfaction.
- Identify sales opportunities and upsell products or services to maximize revenue generation.
- Maintain a database of customer interactions, including contact details, feedback, and sales activities.
- Collaborate with sales teams to meet or exceed sales targets and objectives.
- Stay updated on product knowledge, pricing, and promotions to effectively communicate with customers.
- Resolve customer complaints or issues efficiently, escalating complex cases to the appropriate department if necessary.
- Adhere to company policies, procedures, and compliance regulations while conducting telesales activities.
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**No Charges**
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9560309959
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