Team Member-customer Experience-support

**Team Member - Customer Experience - Job ID- Department- Customer Experience - Nodal- Location- Mumbai- Number of Positions- 4- Reporting Relationship- SVP- Customer Experience- Grade- M3- Daily review of pending complaints beyond a specified timelines and takes responsibility of getting complaints closed Monitoring and driving closure of complaints to...

Grade: M6 Job Role - The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment - S/he will have to identify customer pain areas across the Customer journey. - Prioritize & resolve the customer issues by simplifying process, relook at policies / practices...etc. - S/he will work with the business...

JD Job Role - The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment - S/he will have to identify customer pain areas across the Customer journey. - Prioritize & resolve the customer issues by simplifying process, relook at policies / practices...etc. - S/he will work with the business stakeholders...

**Job Role** Ø The role is to call customers who have provided negative feedback in the Net Promoter Score survey. Probe the customer to clarify the issues mentioned by them and record any new/other issues that the customer has.. Should be able to classify the issues raised by customers into relevant themes (Request/ Query/ Complaint) and direct the issue...

Grade: M1/M2 Job Role - The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment - S/he will have to identify customer pain areas across the Customer journey. - Prioritize & resolve the customer issues by simplifying process, relook at policies / practices...etc. - S/he will work with the business...

**Team Member - Customer Service** - Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan). - Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT - Digital Adoption for all Retail Asset Clients - Achieve Cross sell...

We are Hiring for Team Member of Customer Helpdesk Job Scope: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services,...

** URGENT HIRING OF TEAM MEMBER** **It will be a ROTATIONAL SHIFTS ( Day, Night, Morning ). You will get all the shifts.** **Job Location will be at Mumbai Airport Terminal 2.** A team member is **an employee who works in a group or team**, like those who work in restaurants, retail, and hospitality. Team members may work in guest services, with food, or...

**Job Description ( **Team Member - Customer Service) - Responsible to provide adequate and quick resolution to all the cases assigned - Analyze the complaint trend and present to the senior management - Preparing RCA ,Monitoring the cases and initiating corrective actionLiaise up and coordinate with business stakeholders to close the cases end to end **Job...

** URGENT HIRING OF TEAM MEMBER** **Today is a walk in interview if you are available then only for this position.** **Job Location will be at** **1) Mumbai Airport Terminal 2.** **2) Dombivali** **3) Goregoan-Oberior** **For that PASSPORT CARD is mandatory for this position so those who have valid passport card for Airport location they only...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

**Job Title: Team Member** - Permanent Industry: QSR/Food and Beverage **Salary**: Competitive Experience: 1 - 3 years Work Location: Mumbai Educational Level: Graduate/Undergraduate or minimum 12th passed **Basic Criteria**: - Ability to commute to Khar/Bandra - Preferred residential locations: Bandra, Santacruz, BKC, Andheri - Ghatkopar, and Goregaon -...

Good Flippin Burgers Profile - Team Member, Shift Manager, Trainer Associate, Team Member Rider, Guest Delight Manager Salary - Up to 12k to 25k In-hand Qualification - HSC / Graduate Experience - Minimum 6 month Location - BKC, Juhu, Borivali, Mira road, Andheri Oshiwara, Bandra, Thane-Medows, Thane -wagle, Chembur, Marin line, Lower parel,...

Channel Support Team RoleWe are seeking a skilled Channel Support Team Member to join our team at Axis Bank.Key Responsibilities:Provide exceptional support to our customers through various channels.Collaborate with cross-functional teams to resolve customer issues.Stay up-to-date with product knowledge and industry trends.Requirements:5-8 years of...

**Company: Roadster Hospitality Pvt Ltd - Wrapafella - Mumbai.** **Position: Team Member** **2. '2nd PUC', 'pass' marks card required.** **3. Should have 'Passport' issued after '2022' or Police Clearance Certificate 'PCC' with Mumbai Local Address and 'Adhar card'.** .Maintain a fast speed of service, especially during rush times. - Take orders from...

**Work Location** : Andheri T2 Airport Restaurant related job **:Team Member** Max salary : 20000/month need experience in FMCG Job description: - **Customer service**: Providing a great customer experience by greeting customers, answering questions, and making recommendations - **Teamwork**: Contributing to team meetings, providing input on challenges,...

**JOB DESCRIPTION** **Team Member** 1. Job Position Team Member 2. Category Staff 3. Responsible To Store Manager 4. Location :Mumbai 5. Salary 1,68,000- 1,92,000 LPA + Store Incentives + Accidental insurance (14k to 16k per month) 6. Job Definition To ensure the service of food and beverage to the guest with appropriate courtesy and efficiency 7....

**Join Us On Our Sweet Journey**: We offer a highly enriching and rewarding experience with country wide opportunities, clubbed with a highly thought provoking, creative, a challenging work environment and at the same time a very family oriented culture. **Position**: **Team Member**: **Responsibilities**: - Take orders from customers, recommend options,...

Roadster Hospitality Private Limited - Wrapafella - Mumbai Airport **Mandatory: (Should have passport issued after 2020 or Police Clearance Certificate PCC).** **Position: Team Member for QSR Outlet** **Location: Mumbai Airport** **Job description** - Maintain a fast speed of service, especially during rush times. - Take orders from customers and input...

Job Description for Team Members - Follow work schedule time and safe work practices. - Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide - Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholder’s interests -...