BridgeLoyalty Customer Experience Management LLP | Executive Recruiter | mumbai
3 days ago
Company Description
BridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes in understanding and addressing diverse customer needs.
The BridgeLoyalty team is comprised of professionals with extensive expertise gained at globally renowned companies such as Citibank, Airtel, Vodafone, Wipro and Edelwiess. This collective experience equips the firm to deliver innovative, value-driven solutions tailored to both clients and end consumers. At BridgeLoyalty, the focus is on building long-lasting customer relationships and driving exceptional service delivery in a rapidly evolving marketplace.
Role Description
We are seeking a motivated and detail-oriented Executive Recruiter to join our team. The Executive Recruiter will play a pivotal role in sourcing, attracting, and hiring top-tier talent for senior-level and specialized positions across various industries. This individual will be responsible for managing the end-to-end recruitment process, building strong candidate pipelines, and fostering relationships with both clients and candidates to ensure a seamless hiring experience.
Key Responsibilities:
Talent Acquisition
Collaborate with hiring managers to understand their specific needs, organizational culture, and role requirements.
Develop and implement effective sourcing strategies to identify and attract highly qualified candidates.
Utilize job boards, social media, professional networks, and referrals to build a robust talent pipeline.
Candidate Evaluation
Conduct thorough candidate screenings, including interviews, to assess skills, experience, cultural fit, and potential.
Present shortlisted candidates to clients or hiring managers with detailed evaluations and insights.
Client Relationship Management
Act as a trusted advisor to clients, providing guidance on market trends, talent availability, and recruitment strategies.
Ensure a seamless communication process between candidates and clients throughout the recruitment cycle.
Recruitment Process Management
Manage the entire recruitment lifecycle, from sourcing and initial contact to offer negotiation and onboarding.
Maintain accurate and up-to-date records in applicant tracking systems (ATS) or recruitment databases.
Ensure compliance with all legal and organizational hiring standards.
Market Research and Insights
Stay updated on industry trends, compensation benchmarks, and competitive hiring practices.
Provide market intelligence to clients to refine their talent acquisition strategies.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proven experience as an executive recruiter or in a similar talent acquisition role, preferably for senior-level positions.
Strong knowledge of sourcing techniques, including searches, headhunting, and leveraging professional networks like LinkedIn.
Excellent communication and interpersonal skills to build trust and rapport with candidates.
Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
Proficiency in applicant recruitment tools.
Preferred Skills:
Prior experience recruiting within specific industries, such as research, finance, technology, or healthcare.
Certification in recruiting or talent acquisition (e.g., LinkedIn Recruiter).
Strong negotiation and relationship management skills.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities for professional development and career growth.
A collaborative and supportive team environment.
Join our team to shape the future of talent acquisition and help organizations find the leaders who drive success
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mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...
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mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...
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mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionBridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes in...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionBridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes in...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers.Role DescriptionThis is a full-time on-site role as an Executive Assistant at...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionBridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes in...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionBridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes in...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description BridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description BridgeLoyalty Customer Experience Management LLP, based in Mumbai, is a dynamic organization dedicated to enhancing customer experiences across industries. Under the leadership of Rohit, a seasoned expert in service experience management with over 20 years of experience in the Banking, Telecom, and ITES sectors, the company specializes...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeCompany DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs aCustomer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...
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Mumbai, India BridgeLoyalty Customer Experience Management LLP Full timeResponsibilitiesAs a Customer Success Executive, you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...
