Team Member Customer Helpdesk

Job Description :- Manage the day-to-day activities of IT-Helpdesk Operations.- Manage and co-ordinate the processing of incoming calls/tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.- Co-ordinate and implement processes and procedures to achieve optimal team workflow.- Implement and monitor ticket...

_**Helpdesk Coordinator.**_ Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the...

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

**Ticket Management**:Create, update, and manage support tickets using the designated ticketing system. Maintain accurate and detailed records of user interactions, issues, and resolutions. **Remote Support**: Provide remote assistance to users, guiding them through problem-solving steps, performing remote diagnostics, and offering solutions. **Hardware...

**Job Title**:Helpdesk Engineer** Location: Mumbai (CST) Department: IT Support Reports To: Team Leader **Job Overview**: The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

Roles & Responsibilities Position - Team Member - Guest / Customer Service - Billing - Order Receiving, Product preparation, and Delivering - Material Inventory & Management - Maintain Store Hygiene - Age - 18 to 25 years - Education - Minimum 10th or 12th **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,000.00 - ₹12,000.00 per...

**Job Profile: Application Support Helpdesk** **Required Experienced: 4+ Years or Above** **Location: Navi Mumbai** **Job Description**: **Responsibilities**: - Escalate complex technical issues to the appropriate teams for further investigation and resolution. - Document all customer interactions, including the nature of the issue and the steps taken to...

The IT Helpdesk Support will serve as the first point of contact for internal and external users seeking technical assistance. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This individual should possess excellent communication skills and be capable of working in...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...

Urgent Requirements for Platform operations and Helpdesk. - Connect With the customer. - Providing healthcare services. - Update the data On The System. - Provide the Information Regarding Product /Services /Benefits. REQUIREMENTS: - Good English ,Hindi Communications. - Graduation Mandatory. - Minimum 2 years of experience in calling filed or health...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

** URGENT HIRING OF TEAM MEMBER** **Today is a walk in interview if you are available then only for this position.** **Job Location will be at** **1) Mumbai Airport Terminal 2.** **2) Dombivali** **3) Goregoan-Oberior** **For that PASSPORT CARD is mandatory for this position so those who have valid passport card for Airport location they only...

Job Opening in Residential Site **Helpdesk Executive** Location - **Mumbai** - Ram Mandir Budget - **20,000 to 28,000** in hand per month Looking for **Immediate joiner** or 15 Days notice period. Qualification - **Graduate** **Job Description**: -  Making quotation, dealing with vendor  Making DMR,DSR and sending payroll on time.  Creating...

** URGENT HIRING OF TEAM MEMBER** **It will be a ROTATIONAL SHIFTS ( Day, Night, Morning ). You will get all the shifts.** **Job Location will be at Mumbai Airport Terminal 2.** A team member is **an employee who works in a group or team**, like those who work in restaurants, retail, and hospitality. Team members may work in guest services, with food, or...

Work With Us Come be a part of our journey as we work towards creating a culture of growth for all. Join our dynamic and rapidly expanding team at SILA, where we value the contributions of all our stakeholders - employees, clients, and capital providers. We are committed to fostering an environment that enables our employees to reach their full potential,...