Team Member-customer Experience-support

**Job Title: Member Support Executive** **Company**: Mayuri Ramdasi Hearing and Speech Solutions Private Limited - ARULA for Autism **Location**: Vashi, Navi Mumbai **Job Type**: Full-time ARULA for Autism, a division of Mayuri Ramdasi Hearing and Speech Solutions Private Limited, is seeking a proficient Member Support Executive to join our team. This...

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)Key Result Areas Supporting Actions - Ensure that there is a thorough understanding of business requirements and raise technical requirements. - Ensure sign off...

Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of service recovery for...

**Reporting to: Cafe Manager** **KRA**: **Knowledge, Skills & Abilities**: - Excellent communication skills - Ability to work in a Team - Sales orientation - Excellent customer handling skills **Exposure**: **Duties & Responsibilities**: **Operation**: Ø Ensure guest comfort Ø Order Taking & billing Ø Handle the customer complaints Ø Customer...

**Infra Cybersecurity Operatons - Team Member - Department- Infra Cybersecurity- Location- Mumbai- Reporting Relationships- Team Member- Position Grade- M4**Job Role: - Managing and supervising on-site third party technical team - Ensuring the technical team is following the process laid down by the bank - Proficient in Vendor Management - Conducting regular...

**Job Description - Team Member - FASTag** **Position Summary**: **FASTag **is an electronic toll collection system in India, operated by the National Highways Authority of India (NHAI). It employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account linked to it or directly toll owner. It is...

**Team Member - Training** **(Regional Training Manager - Relationship Channel)** - Department - Consumer Bank - Training (Retail Liabilities) - Location - Chandigarh - Number of Positions - 1 - Reporting Relationships - SVP - Position Grade - M5/M6 - Conduct training for products/process/system for employees for all roles - Ability to define training...

**Roles & Responsibilities**: - Will be responsible for managing one of the squads for Salesforce implementation under K-Force Service Transformation project. - Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; - Organize and manage requirement gathering sessions,...

Assist customers in troubleshooting issues with our products/services, providing clear and concise instructions. - Effectively resolve customer complaints or concerns, striving for first-call resolution whenever possible. - Escalate complex issues to the appropriate department for further investigation and resolution. - Maintain accurate records of customer...

Job Title: Customer Service Executive Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of customer satisfaction by ensuring prompt follow-up and feedback. Record customer interactions and maintain...

Team Member who can work in flexible shift Pay: From ₹13,500.00 per month **Benefits**: - Food provided Schedule: - Evening shift - Morning shift - Night shift **Experience**: - total work: 1 year (preferred) Work Location: In person

**Role**:Squad lead/Agile PM/Tech Manager **Functional Area**:Technical project manager/Scrum Master/Squad lead **Relevant experience: 7-10 years **Roles & Responsibilities**: - Will be responsible for managing one of the squads for Salesforce implementation under K-Force Service Transformation project. - Define project scope and schedule while focusing...

**Primary Responsibilities**: - Act as the first line of support for solving customer queries - Make outbound calls to manage customer appointments with the experts - Refer customer grievances or special requests to designated departments for further investigation - Follow up to ensure that appropriate actions are taken on customer requests - Keep records...

**Job Title**: Bakery Team Member / Assistant **Location**: Mumbai **Timings**: 10 AM - 7 PM **Description**: Join the Sugar Sifter team and work alongside celebrity chef Bhavana in a vibrant and creative environment. As a bakery team member, you'll assist in preparing and decorating cakes, pastries, and desserts while maintaining our high standards of...

Reporting to the Head Support - Vice President, this role takes full responsibility and accountability for end-to-end production services delivered to meet the needs of Channel Services in the Bank. Key areas of responsibilities are: - Extensive experience in People and Process Management - Technical skill set to analyse logs and suggest resolution - Should...

We are looking for a VRM -Product/Process Trainer to coordinate and support our Virtual Relationship Management channel Main responsibilities include identifying training needs of NHT and existing employees and accordingly scheduling and conducting training programs focusing on Relationship Management (RM) skills. - Conduct NHT trainings for new joinees on...

Job Purpose Monitoring & providing actionable insights, accessing the quality performance of the contact center executives who deal with our existing & potential customer. Key Result Areas **KRA (Accountabilities) (Max 1325 Characters)** **Supporting Actions (Max 1325 Characters)** - KRA1 - o Develop contact center executives and promote Chase culture of...

Network Team Member Job Description - Department- Information Technology- Location- Mumbai- Number of Positions- 1- Reporting Relationships- Senior Vice President- Position Grade- Associate Vice President- Support in driving Vendor onboarding list basis regulations. Finalizing vendor risk scorecard basis various risk parameters for 300+ vendors - Manage...

Job Description Team Member - Training (Regional Training Manager- Relationship Channel) Department Consumer Bank - Training (Retail Liabilities) Location Chandigarh Number of Positions 1 Reporting Relationships SVP Position Grade M5/M6 - Conduct training for products/process/system for employees for all roles - Ability to define training objective,...

**WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** YBCS ( YES BANK CUSTOMER SERVICE inbound +upselling Graduation Compulsory Freshers/ Experience are good to goo... Rotational weekoff. Day Rotational timings. Inhand 18k to 22k + Incentives Location - thane **WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** **Job Types**:...