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Customer Support Executive
2 weeks ago
**Responsibilities : Data Entry || Inbound Calls II Customer Service II Problem Solving**
- _Data Entry_
- _Manage incoming calls and customer service inquiries_
- _Provide information about products and services, take/cancel orders, and record details of complaints_
- _Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken_
- _Follow up to ensure that appropriate actions are taken on customer requests_
- _Refer unresolved customer grievances or special requests to designated departments for further investigation_
**Job Types**: Regular / Permanent, Full-time, Fresher
**Salary**: From ₹9,649.68 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Nilambur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Expected Start Date: 02/01/2023
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