Customer Support Executive

7 months ago


Calicut Kerala, India AROOHA TRAVEL AND TOURISM Full time

Job Description: Customer Support Executive (Immediate Joining)

Company: Arooha Travel and Tourism

Location: Calicut.

Position Type: Full-time, Permanent

Gender Preference: Female

Languages Required: Fluent in English and Hindi

Experience: Minimum 1 year in customer support and tele-calling

Job Responsibilities:
Handle customer inquiries and provide accurate information about travel packages, bookings, and services offered by Arooha Travel and Tourism.

Assist customers in resolving issues and complaints effectively and in a timely manner.

Coordinate with other departments to ensure smooth operations and customer satisfaction.

Maintain a high level of professionalism and empathy towards customers.

Follow communication procedures, guidelines, and policies.

Meet and exceed customer service expectations and targets.

Document all interactions and transactions accurately in the CRM system.

Keep updated with product knowledge and services offered by the company.

Collaborate with team members to achieve common goals and objectives.

**Requirements**:
Proven work experience in customer support and tele-calling.

Excellent communication skills in English and Hindi.

Ability to multitask, prioritize, and manage time effectively.

Strong problem-solving skills and attention to detail.

Ability to work in a fast-paced environment.

Positive attitude and willingness to learn.

Immediate availability to join.

**Benefits**:
Competitive salary and incentives based on performance.

Opportunities for career growth and development.

Friendly and inclusive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Work Location: In person



  • Calicut, Kerala, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Customer Support Executive (Female) **Job Description**: Key Responsibilities: Resolve customer complaints and issues efficiently and courteously. Provide accurate information about products, services, and policies to customers. Escalate complex issues to the appropriate department for resolution. Keep accurate records of customer interactions...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 6 months to 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries...


  • Calicut, Kerala, India Hike HR Solutions Full time

    **A reputed firm in hilite business park hiring customer support executive for urgent basis** - Salary 15k+ - Exp/fresher - Good communication skill - Hilite business park - WT 10 to 6.30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Calicut, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Calicut, India YouGotaGift Full time

    **Job Summary** We are looking for a Customer Support Executive to join our team! **Responsibilities**: - Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner. - Monitor the performance of all customer-related operations and provide progress and status...


  • Calicut, India Mozilor Full time

    We are looking for a pre-sale customer support executive to strengthen our sales efforts and manage all the pre-sales queries. You will be expected to offer effective and timely assistance to prospective customers and capture quality leads for CookieYes, including our Partner Programs. **Responsibilities**: - Support marketing in the acquisition of new...


  • Calicut, India IOCOD Infotech Pvt. Ltd. Full time

    We are seeking a highly motivated and customer-centric individual to join our rapidly growing team as a Customer Support Executive. In this role, you will play a vital role in fostering positive relationships with our customers by providing timely and effective support across our communications portal. **Key Responsibilities**: - Champion a positive...


  • Calicut, India YouGotaGift Full time

    **Job Summary** We are looking for a Customer Support Executive to join our team!* * **Responsibilities**: - Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner. - Monitor the performance of all customer-related operations and provide progress and...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Calicut, India fetch international Full time

    SOCIAL MEDIA CUSTOMER SUPPORTING EXECUTIVE Qualification - Graduation Work location - HiLITE Business park, Calicut Work shifts - Day (8am to 5.30pm) - Night (5.30pm to 2.30am) **Job Types**: Full-time, Fresher **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Night shift - Rotational shift Supplemental pay types: - Overtime pay -...


  • Calicut, Kerala, India Met-leaf Full time

    Customer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...


  • Calicut, Kerala, India Met-leaf Full time

    Customer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...


  • Calicut, Kerala, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...


  • Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Calicut, Kerala, India fetch international Full time

    **Job Title**:Social Media Customer Executive Location**:Hilite Business Park, Calicut** **Salary**:₹10,000 - ₹13,000 per month **Shift**: Night Shift (5:30 PM - 2:30 AM) **Job Type**: Full-time, Permanent, Fresher **Responsibilities**: - Respond to customer inquiries via chat and social media - Provide customer support and resolve complaints -...


  • Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Support Executive Location: Maradu, Kochi Experience: 3 years of experience **Salary**: 18k Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer support: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person


  • Calicut, Kerala, India Blackhawk Network Full time

    About Blackhawk Network: Overview: **Responsibilities**: - Job Location - Calicut - Maintain a positive, empathetic, and professional communications with customers ensuring Customer Satisfaction - Respond promptly to customer inquiries and escalate concerns accordingly - Acknowledge, document, and escalate customer complaints. - Become a Subject Matter...


  • Calicut, Kerala, India Team Back Office International Full time

    We are seeking a dedicated ERP Tele Support Executive with experience in customer service, telecalling, and computerized accounting. You will assist clients with ERP system issues over the phone, providing prompt and effective solutions. **Key Responsibilities**: - **Customer Support**: - Provide troubleshooting and step-by-step guidance. - Ensure high...