ERP - Tele Support Executive

6 months ago


Calicut Kerala, India Team Back Office International Full time

We are seeking a dedicated ERP Tele Support Executive with experience in customer service, telecalling, and computerized accounting. You will assist clients with ERP system issues over the phone, providing prompt and effective solutions.

**Key Responsibilities**:

- **Customer Support**:

- Provide troubleshooting and step-by-step guidance.
- Ensure high customer satisfaction with professional support.
- **Technical Assistance**:

- Assist with ERP system navigation and accounting features.
- Document and escalate complex issues as needed.
- **Communication**:

- Maintain clear communication with clients about issue status and resolution.
- Collaborate with team members to improve support processes.

**Qualifications**:

- **Experience**:

- Customer service and telecalling experience.
- Familiarity with computerized accounting.
- **Skills**:

- Excellent communication and problem-solving skills.
- Ability to handle multiple support requests.
- Proficiency in ERP systems and accounting software.

**Preferred Qualifications**:

- Experience in ERP support roles.

Why Join TBO?
- Supportive and collaborative team environment.
- Opportunities for learning and professional growth.
- Competitive salary and benefits.
- Engaging client interactions.

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person



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