Customer Support Executive

6 months ago


Calicut, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

**Role Description**

This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer satisfaction. This is an on-site role, and you will be working closely with our students and clients at our Kozhikode location.
- Manage all inquiries : Phone, E Mail, social media, whatsapp, etc
- Make Cold calling to prospect leads
- Assist Operations, Sales and Marketing on day to day business activities
- Prepare proposal for sales enquiry
- Demonstration of products to clients
- Help customer and give training of LMS software to clients
- Maintain CRM Software

**Qualifications**
- Customer Support and Customer Service skills
- Technical Support and Online Support skills
- Experience in addressing customer inquiries and resolving issues
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Experience in the education industry is a plus
- Bachelor's degree in a related field

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**

+91 9061676737



  • Calicut, India IOCOD Infotech Pvt. Ltd. Full time

    We are seeking a highly motivated and customer-centric individual to join our rapidly growing team as a Customer Support Executive. In this role, you will play a vital role in fostering positive relationships with our customers by providing timely and effective support across our communications portal. **Key Responsibilities**: - Champion a positive...


  • Calicut, Kerala, India STEM-Xpert, Techgenius Innovations Pvt Ltd Full time

    **Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Customer Support Executive (Female) **Job Description**: Key Responsibilities: Resolve customer complaints and issues efficiently and courteously. Provide accurate information about products, services, and policies to customers. Escalate complex issues to the appropriate department for resolution. Keep accurate records of customer interactions...


  • Calicut, India fetch international Full time

    SOCIAL MEDIA CUSTOMER SUPPORTING EXECUTIVE Qualification - Graduation Work location - HiLITE Business park, Calicut Work shifts - Day (8.30am to 5.30pm) - Night (5.30pm to 2.30am) **Job Types**: Full-time, Fresher **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,000.00 - ₹13,000.00 per month Schedule: - Day shift - Night...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 6 months to 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries and provide...


  • Calicut, Kerala, India Hike HR Solutions Full time

    **A reputed firm in hilite business park hiring customer support executive for urgent basis** - Salary 15k+ - Exp/fresher - Good communication skill - Hilite business park - WT 10 to 6.30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Calicut, India Make Your Own Perfume (MYOP) LLP Full time

    **Responsibilities**: - Conducting customer satisfaction surveys to understand what areas of the companys services need improvements. - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. - Dealing with customer issues and churning out an easy-to-follow solution. - Managing payment...


  • Calicut, India Bislap Business Solutions Full time

    Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...


  • Calicut, India Bistux Solutions Pvt. Ltd. Full time

    We are seeking a dynamic and results-driven individual to join our team as a Sales and Customer Engagement Specialist. This multifaceted role involves identifying potential leads online, initiating contact through various channels, and managing the entire sales process from lead generation to customer onboarding and post-sale support. **Key...


  • Calicut, India ODYSSIA Full time

    We are looking for a **Customer Care Executive** to join our team. As a Customer Care Executive, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and creating a positive customer experience. - Resolve customer...


  • Calicut, India Meza Full time

    We are seeking a highly motivated and customer-centric individual to join our team as a Customer Relationship Executive. As a Customer Relationship Executive, your primary responsibility will be to ensure exceptional customer service and maintain strong relationships with our valued customers. You will be engaging with customers through various channels,...


  • Calicut, India Qkopy Online Services Pvt. Ltd. Full time

    As a Customer Support Representative, you will be the primary point of contact for customers. Your role is crucial in maintaining high customer satisfaction and fostering positive relationships with our customers. **Responsibilities** * - Address and resolve customer inquiries, complaints, and issues in a timely and professional manner. - Identify and...


  • Calicut, India DKH MOTORS LLP Full time

    As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...


  • Calicut, India Soft Fruit Solutions Full time

    Playspots is the largest sports facility booking Platform in India having presence 18 states, looking for business support executives to accelerate the expansion. **Responsibilities and Duties**: - Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain customers. - Assisting clients to...


  • Calicut, India Soft Fruit Solutions Full time

    Playspots is the largest sports facility booking Platform in India having presence 12 states, looking for business support executives to accelerate the expansion. **Responsibilities and Duties**: - Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain customers. - Assisting clients to...


  • Calicut, India Soft Fruit Solutions Full time

    Playspots is the largest sports facility booking Platform in India having presence 12 states, looking for business support executives to accelerate the expansion. **Responsibilities and Duties**: - Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain customers. - Assisting clients to...


  • Calicut, India DKH MOTORS LLP Full time

    As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...


  • Calicut, India RHYTHM EVENT GALLERIA Full time

    Customer care executive for Rhythm Event Galleria Pantheerankavu Kozhikode **Salary**: ₹9,379.98 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay - Yearly bonus Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work...


  • Calicut, India Ashshell baby products pvt ltd Full time

    Fastest Growing Baby Care Brand in India need customer care executive for their Calicut **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...