Customer Success Executive

3 weeks ago


Bodakdev Ahmedabad Gujarat, India VasyERP (Funded by Reliance Industries) Full time

**About Us**:
VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.

**Intro to Role**:
As a Customer Success professional, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.

**What will you do**:

- Own and manage customer relationships from the point of sale through successful implementation.
- Develop measurements to help understand the impact of successful implementation.
- Taking care of smooth Onboarding, Training and Implementation process
- Create initiatives that help to drive successful product implementation.
- Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
- Complete video and phone calls to ensure that customers are supported during the onboarding process.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

**What you will bring**:

- 1+ years’ experience working into Customer/Client facing role
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally and with customers
- Excellent listening, presentation and communication skills at all business levels
- The ability to partner with customers in developing their strategic direction

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer Success: 1 year (required)

**Location**:

- Bodakdev, Ahmedabad, Gujarat (required)

Work Location: In person



  • Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...


  • Ahmedabad, India Appitsimple Infotek Pvt Ltd Full time

    Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of...


  • Ahmedabad, India Delbird Pvt Ltd Full time

    **Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...


  • Ahmedabad, India Statusi Pvt. Ltd. Full time

    **Job Title**:Customer Success Executive **Location**: Ahmedabad **Work Mode** - Hybrid Culture **Experience Level**: 1-2 Years **Key Responsibilities**: Product Knowledge: Develop a deep understanding of our SAAS products and their features, staying updated on enhancements and new releases. Customer Onboarding: Guide and assist new SAAS-based customers...


  • Ahmedabad, Gujarat, India Éclat Engineering Full time

    Job Description: **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...

  • Sales Executive

    1 month ago


    Bodakdev, Ahmedabad, Gujarat, India Aaryan Group Full time

    **Role Description** This is a full-time on-site role for a Sales Executive. The executive will be responsible for managing customer relationships, sales, market segmentation, and project management. The executive will also be required to collaborate with cross-functional teams to develop strategies to improve customer satisfaction while ensuring successful...


  • ahmedabad, India Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Flexible working options Fantastic work culture The Job Your responsibilities will include: Own and manage customer relationships from the point of sale through successful implementation. Develop measurements to help understand the impact of successful implementation. Taking...


  • Ahmedabad, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsFantastic work cultureThe JobYour responsibilities will include:Own and manage customer relationships from the point of sale through successful implementation.Develop measurements to help understand the impact of successful implementation.Taking care of...


  • Prahlad Nagar, Ahmedabad, Gujarat, India Jaynik Eduserve Private Limited Full time

    Jaynik Eduserve Private Limited, is one of the leading School ERP and EdTech company based out of Ahmedabad. We have more than 400 schools and colleges across India that are using our platform and more than 275000 users. We are looking for a strong Customer support executive that has the following skills 1. Excellent communication skills 2. Good computer...


  • Ahmedabad, India AURUS Full time

    **Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.** **Find more about the opportunity below**: Job title : Customer Success Associate Company : AURUS Job location : Vastrapur, Ahmedabad, Gujarat, India Employment type : Full-time Experience preferred : 2 to 5 years Salary : As per industry standard -...


  • Prahlad Nagar, Ahmedabad, Gujarat, India cFIRST Background Checks LLP Full time

    Position: Customer Success Executive (Night Shift) Job Location: Ahmedabad **Requirements**: **Excellent English Communication - Voice.** **Qualification: Graduation is mandatory.** Basic Computer Skill (Excel, Typing) **Key Responsibilities**: - Documentation and securing records from entities along with coordinate with HRs, Directors and other...


  • Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS.Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS. Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • Ahmedabad, India Rapidops Inc. Full time

    **About Rapidops**: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products,...


  • Ahmedabad, India Ikigai Infotech LLP Full time

    Saleshandy is a suite of email productivity tools for professionals. We are having more than 2000+ customers and 20k+ users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen.Highlights of some of the key achievements of the Customer team at Saleshandy.Achieved an NPS...


  • ahmedabad, India Ikigai Infotech LLP Full time

    Saleshandy is a suite of email productivity tools for professionals. We are having more than 2000+ customers and 20k+ users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen. Highlights of some of the key achievements of the Customer team at Saleshandy. Achieved an...


  • ahmedabad, India Milestone Full time

    Job Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...


  • Ahmedabad, Gujarat, India Vikram Solutions Full time

    POSITION: Customer Relationship Executive **Responsibilities**: Identifying new Project lead Online Meeting with clients and explaining products Regularly follow up with existing clients Providing Pre-sales and Pro sales support To be able to manage the responsibilities assigned to the job role Energetic, willing to learn and grow Should have excellent...