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Call Center Agent- Work From Home
6 months ago
Smartphone**Job description**
As a call center operator, you’ll be at the frontline making outbound calls to customers. Helping rebooking their courses.
**What we can offer you**
- Flexible hybrid work environment working from home.
- 2 weeks of fully paid training with continued support and coaching leading to growth towards promotion opportunities
**Mandatory requirements**
- Good Command in English, fluent and able to assist customers
- Computer with good Wifi connection
- Smartphone
**What your new job involves**
- Manage outstanding accounts with clients
- Making and receiving high-volume outbound/inbound calls
- Helping customers to book their courses
- Start early, finish early shift starts 5 AM to 2 PM, working from home.
- Creating positive outcomes by negotiating.
- Problem solving and objection-handling
**Who you are**
The majority of our leaders once began in this same role
- Experience in a call centre, hospitality, tourism, retail, sales, or similar industries
- Excellent communication skills (both written and verbal)
- Persistence and resilience to have challenging conversations
- The ability to negotiate will be highly desirable
- Share a passion for results and a target driven environment
- A natural problem solver and solution provider
- Basic computer literacy skills
- A desire to learn and take on feedback
**Job Types**: Full-time, Part-time, Permanent, Temporary
**Salary**: From ₹8,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Performance bonus
Work form Home
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Salary**: From ₹8,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Amritsar, Punjab
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