Customer Support Agent

2 weeks ago


Mohali, India Venture Quest Full time

Handle Queries, Requests & Complaints from customers
Ensuring end to end resolution
Significant improvement in customer experience
International voice/non-voice process
Escalate unresolved queries and maintain records

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Mohali, Punjab (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person



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