Customer Support Executive

2 months ago


Mohali, India SEO DISCOVERY Private Limited Full time

Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)



  • Mohali, India SRP Digital Services Pvt. Ltd. Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...


  • Mohali, India Innovative Incentives Rewards Pvt. Ltd Full time

    Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of ensuring...


  • Mohali, India Lets Rentz Full time

    Open Position: Customer Support Executive **Required Experience**:1-2 Years **Qualification**: Any Graduate **Work Mode**: Work from office Roles and Responsibilites: - Respond to customer inquiries via phone, and live chat in a timely and professional manner. - Maintaining regular contact with existing customers. - Possessing excellent product knowledge...


  • Mohali, India BeeSolver Technology Pvt Ltd Full time

    **Responsibilities** - Understanding the products and services provided by the company. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Assisting the HR department with hiring new employees. -...


  • Mohali, India Bitclu Softwares Private Limited Full time

    Customer Support Executive Minimum 1year relevant experience Graduation with Language english or English + **Job Types**: Full-time, Regular / Permanent **Salary**: ₹23,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance Schedule: - Day shift - Rotational shift Supplemental pay types: - Joining...


  • Mohali, India Beesolver technology Full time

    Beesolver Technology is looking for freshers for Customer support executive profile 5 days working Job_location - Mohali,punjab Working Timings - 12:30 pm to 8:30 pm **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Flexible shift -...


  • Mohali, India Maa Ganga Travels Full time

    **Title **:International BPO Customer Care Executive **Work Location**:Mohali (Punjab) **Shifts**: Rotational night shifts **Responsibilities**: - International BPO /Call Center Executive will be p_roviding exceptional customer support experience to the customers over the phone._ - _Previous experience in a customer support role is a plus_ - _Customer...


  • Mohali, India Ditinus Technology Full time

    **We are doing hiring with our clients in BPO sector.** **Position**: Customer Support Executive **Qualification**: Any Graduate or Btech, BCA, BE & BSC in Computer Science **Languages**: Good English+ Hind **Salary**: 14,000 to 30,000 **Shift**:Rotational (Day & Night) **Location**:Mohali, Punjab **Salary**: ₹15,000.00 - ₹30,000.00 per...


  • Mohali, India Ditinus Technology Mohali Full time

    **We are hiring with our client for BPO sector.** **Position**: Customer support Executive **Qualification**: Btech, BCA, BE & BSC in Computer Science **Experience**:Freshers **Languages**: Good English+ Hind **Salary**: 14,000 to 30,000 **Shift**:Rotational (Day & Night) **Location**:Mohali, Punjab **Salary**: ₹14,000.00 - ₹30,000.00 per...


  • Mohali, India Teleperformance Full time

    We are hiring for Customer Support Executive. Location - Mohali Qualification - 12th and above - Good communication skills - 6 days working 1 week off - Rotational shifts and rotational week off - Work from office Contact number - 6284685119 **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Mohali, India Teleperformance Full time

    We are hiring for Customer Support Executive. Location - Mohali Qualification - 12th and above - Good communication skills - 6 days working 1 week off - Rotational shifts and rotational week off - Work from office Contact number - 6284685119 Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Mohali, India Teleperformance Full time

    We are hiring for Customer Support Executive. Location - Mohali Qualification - 12th and above - Good communication skills - 6 days working 1 week off - Rotational shifts and rotational week off - Work from office Contact number - 6284685119 **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Mohali, India Ariel Software Solutions Pvt. Ltd. Full time

    Ariel Software Solutions Pvt. Ltd. is seeking a talented and passionate Customer Support Executive to join our dynamic team! If you're a tech-savvy individual with exceptional problem-solving skills and a customer-focused approach, we want to hear from you. Position: Customer Support Executive Location: Sector 82, Mohali **Responsibilities**: -...


  • Mohali, India Ditinus Technology Mohali Full time

    **We are hiring for our client in BPO Sector.** **Position**: Customer support Executive **Location**: Mohali, Punjab \ **Qualification**: 12th passed **Experience**: Freshers **Languages**: English(V4) + Hindi **Age criteria**:18-32 Years old **Shift**:Rotational (Day & Night) **Skill Set**: - Exceptional Problem solving and analysing skills. - The...


  • Mohali, India Hamiast Recruitment Full time

    HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR MOHALI PUNJAB: - JOB TITLE - CUSTOMER SUPPORT EXECUTIVE SHIFTS - ROTATIONAL SHIFT SALARY - 20K- 30 K / month WORK FROM OFFICE INTERNATIONAL BPO CANDIDATE SHOULD HAVE EXCELLENT COMMUNICATION SKILLS IN ENGLISH HINDI IS NOT REQUIRED. FRESHERS WITH EXCELLENT COMMUNICATION SKILLS ARE ALSO WELCOMED. **Salary**:...


  • Mohali, India Bridging Technologies Full time

    **Bridging Technologies is hiring for Customer Service Executive**: **Experience**:1+ years in international voice process **Location**: Mohali **Job Summary** We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...


  • Mohali, India Venture Quest Full time

    This is a full-time on-site role for a Premium Customer Support Executive chat/voice process located in Mohali district. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, and providing technical support. The Specialist will also be responsible for ensuring customer satisfaction and building positive...