Customer Support

3 weeks ago


Mohali, India Bridging Technologies Full time

**Bridging Technologies is hiring for Customer Service Agent**
**Experience**:1+ years in theinternational voice process
**Location**:Mohali

**Job Summary**

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Qualifications**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- International voice process: 1 year (preferred)

**Speak with the employer**
+91 8558825703


  • customer support

    3 weeks ago


    Mohali, India Bharat Fly Airways Full time

    We are looking for 20 customer support Posts in Chandigarh-Ludhiana Highway, Mohali,Customer Associate,Chat Support Executive, with deep knowledge in Desktop Support, Customer Associate,Chat Support Executive and Required Educational Qualification is : Secondary SchoolExperience : 1 - 2 YearsNo. of Openings : 20Education : Secondary SchoolRole : customer...


  • Mohali, India Aether Software Solutions Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India edutinker Full time

    **Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...


  • Mohali, India MySense Technologies Full time

    Resolve technical issues but not limited to installation, configuration, and troubleshooting. - Escalate complex technical issues to the appropriate team members for resolution. - Document customer interactions and maintain accurate records of customer issues and solutions. - Provide technical guidance and support to customers, including training on how to...

  • Customer Support

    3 weeks ago


    Mohali, India Ditinus™ Technology Private Ltd. Full time

    We are hiring with our Client for BPO sector :-Position: Customer Support Location: Mohali, PunjabExperience: FresherQualification: 12th Pass Shift: Day shift (6 day working) Rotational weak offSalary: 31,500 CTC Extremely high communication skills along with extremely good grammatical and sentence formation skills.Skill Set :  Exceptional Problem solving...


  • Mohali, India SRP US Logistics Full time

    **Customer Success Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India SRP US Logistics Full time

    **Customer Success Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India Lets Rentz Full time

    Open Position: Customer Support Executive **Required Experience**:1-2 Years **Qualification**: Any Graduate **Work Mode**: Work from office Roles and Responsibilites: - Respond to customer inquiries via phone, and live chat in a timely and professional manner. - Maintaining regular contact with existing customers. - Possessing excellent product knowledge...


  • Mohali, India Innovative Incentives Rewards Pvt. Ltd Full time

    Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of ensuring...


  • Mohali, India Impulsum Full time

    **Greetings from Impulsum!** We are hiring **Customer support associate** for a leading BPO. Location -**Mohali (Work from office)** Education qualification-**12th passed/graduate/post graduate** Salary - **20K 33K CTC** **Job description: -** **Customer Support - Voice & Non Process** **Good English required** **Rotational Shift** -**: - Should be...


  • Mohali, India Beesolver technology Full time

    Key Responsibilities: - Building Custom forms within the EMHware Platform - Create Custom Referral forms - Communicate and Collaborate with Clients on the outcome of the form - A desire to learn and work as part of a team focused on delivering a software solution that strives to exceed the expectations of its customers - Perform other duties as...


  • Mohali, India BeeSolver Technology Pvt Ltd Full time

    Key Responsibilities: 0 to 6 months can apply - Building Custom forms within the EMHware Platform - Create Custom Referral forms - Communicate and Collaborate with Clients on the outcome of the form - A desire to learn and work as part of a team focused on delivering a software solution that strives to exceed the expectations of its customers - Perform other...


  • Mohali, India Impulsum Full time

    **Greetings from Impulsum!** We are hiring **Customer support Representative (International)** for a leading BPO. Location -**Mohali (Work from office)** Education qualification-**12th passed/graduate/post graduate** **Salary**:18k-32K CTC** **Job description: -** **Customer Support - Voice & Non Process** **Good English** **Rotational Shift** -...


  • Mohali, India Lets Rentz Full time

    Respond to customer inquiries via phone, and live chat in a timely and professional manner. - Maintaining regular contact with existing customers. - Possessing excellent product knowledge to enhance customer support. - Continuously improve customer satisfaction through proactive communication and problem resolution. **Job Types**: Full-time, Regular /...


  • Mohali, India BRIDGING TECHNOLOGY Full time

    **Bridging Technologies is hiring for Customer Service Agent**: **Experience**:1+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...


  • Mohali, India Venture Quest Full time

    Handle Queries, Requests & Complaints from customers Ensuring end to end resolution Significant improvement in customer experience International voice/non-voice process Escalate unresolved queries and maintain records **Job Types**: Full-time, Fresher **Salary**: ₹13,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Leave encashment -...


  • Mohali, India Beesolver technology Full time

    Beesolver Technology is looking for freshers for Customer support executive profile 5 days working Job_location - Mohali,punjab Working Timings - 12:30 pm to 8:30 pm **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Flexible shift -...


  • Mohali, India Ditinus Technology Mohali Full time

    **We are hiring with our client for BPO Sector.** **Position**: Customer support Executive **Location**: Mohali, Punjab **Qualification**:Any Graduate. **Experience**:Freshers Languages: English(V4) + Hindi **Salary**:14000 to 30,000 **Age criteria**:18-32 Years old **Shift**:Rotational (Day & Night) **Skill Set**: - Exceptional Problem solving and...


  • Mohali, India Ditinus Technology Mohali Full time

    **We are hiring with our client for BPO sector.** **Position**: Customer support Executive **Qualification**: Btech, BCA, BE & BSC in Computer Science **Experience**:Freshers **Languages**: Good English+ Hind **Salary**: 14,000 to 30,000 **Shift**:Rotational (Day & Night) **Location**:Mohali, Punjab **Salary**: ₹14,000.00 - ₹30,000.00 per...