Personal Assistant
2 weeks ago
Location: Delhi, IN- Company: Delhi Intl Airport Ltd**JOB PURPOSE**:
Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies.
Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies.
**ORGANISATION CHART**:
**KEY ACCOUNTABILITIES**:
**Accountabilities**
**Key Performance Indicators**
- Responsible for cleanliness, orderliness and appearance of the entire Hotel.
- Ensure that rooms are made as per company standard.
- Taking care of var facility management & ANZ pest control services
- Pay particular attention while organizing pest eradication activities.
- Develop and implement Housekeeping systems and procedures.
- Verification of supplies consignments.
- Organize on-the job training and evaluate its effectiveness.
- Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to Housekeeping.
**EXTERNAL INTERACTIONS**:
**External - **Roles you need to interact with outside the organization to enable success in your day to day work
- Spray or dust chemical solutions, powders, or gases into rooms, onto clothing, furnishings, or wood, or over marshlands, ditches, or catch basins with pest control services.
- Clean work after completion of the job
- Post warning signs and lock building door to secure area to be fumigated
- Set mechanical traps or place poisonous paste or bait in sewers, burrows or ditches.
- Following up of monthly invoices and schedules.
**INTERNAL INTERACTIONS**:
**Internal - **Roles you need to interact with inside the organization to enable success in your day to day work
- maintain all periodic reports.
- To recruit the staff.
- To maintain the standard of cleanliness of public area& rooms.
- To supervise all housekeeping operations and to take daily inspection rounds of the areas.
- To check the departmental log book maintained by the supervisors.
- Responsible for housekeeping chemicals and consumables stock
- To conduct daily briefing for housekeeping staff.
**FINANCIAL DIMENSIONS**:
- Not to exceed the budget of chemical & consumables of housekeeping.
**OTHER DIMENSIONS**:
- Total number of staff -30
**EDUCATION QUALIFICATIONS**:
- Bachelors in hotel management
**RELEVANT EXPERIENCE**:
- Relevant and total years of Experience
- Total years of Experience is 08 years 09 months
**COMPETENCIES**:
- Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
- Office Administration
- Travel Management
- Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
- Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
- Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
- Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
- Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
- Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
- Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
- Innovation
- Managing Change and ambiguity by creating Win-Win
- Stakeholder Focus
- Teamwork & Interpersonal influence
- Personal Effectiveness
- Networking
- Determination(Contextual and Flexible)
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Entrepreneurship
- Capability Building
- Social Awareness
- Learning Ability
- Making & Navigating proposals
- Scanning, Networking & External orientation
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