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Executive- Customer Service

3 months ago

Mulund Mumbai Maharashtra, India Ergode IT Services Pvt. ltd. Full time

**Responsibilities**:

- CSE is responsible for taking buyer, seller, and logistic calls.
- CSE is responsible for making outbound calls in case of follow-ups with the buyer, seller, and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats.

**Qualifications & Skills**:

- Good Communication Skills.
- Time Management.
- Microsoft excel.
- Any Graduate / Undergraduate.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Mulund West, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 8653762001
- Health insurance