Customer Service Assistant

4 weeks ago


Nagpur, India Lofa Full time

**Sales Associate Duties & Responsibilities**
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
- Alerts the management of potential security issues

**Education and Experience Requirements**
- High school diploma
- Two years working in the service or retail industry preferred

**Required Skills**:

- Self-motivated
- Friendly and strong commitment to customer service
- Verbal and written communication skills
- Interpersonal skills
- Ability to stand for extended periods
- Ability to lift merchandise weighing up to 20 pounds
- Basic math and accounting skills

**Preferred Skills**

Experience operating a cash register.
- Critical thinking, evaluation and analytical skills
- Record of meeting and exceeding sales goals

**Salary**: ₹8,878.74 - ₹13,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9082111860
Application Deadline: 19/05/2023
Expected Start Date: 20/05/2023



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