Pre Sales Assistant

3 months ago

Ahmedabad Gujarat, India E2M Solutions Full time

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals.

Our client base is made of digital agencies that need help with solving their bandwidth problems, cutting overheads, and increasing profitability. We need diligent professionals like you to help us help them. If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Key Responsibilities:
**1. Communicate with the Leads**
- **Relationship Building**: Establish and maintain positive relationships with leads by understanding their needs and providing relevant information. Will also be responsible for addressing existing leads.
- **Lead Nurturing**: Engage with leads regularly to keep them informed about our services and any new offerings or updates.

**2. Getting the Leads on Call**
- **Scheduling Calls**: Coordinate and schedule calls between leads and the sales team to discuss their requirements and how our services can meet their needs.
- **Call Preparation**: Ensure that all necessary information and materials are prepared and available for the sales team prior to the call.
- **Facilitation**: Act as the initial point of contact to make leads feel comfortable and prepared for their discussions with the sales team.

**3. Follow-ups**
- **Timely Follow-ups**: Conduct timely follow-ups with leads after initial contact or meetings to answer any additional questions and keep the conversation moving forward.
- **Persistence**: Maintain a consistent follow-up schedule to ensure that leads remain engaged and informed about our offerings.

**4. Sharing All Relevant Information After the Call**
- **Documentation**: Document key points and action items from calls and meetings with leads.
- **Information Sharing**: Share all relevant information, including meeting summaries, next steps, and any additional resources, with the leads promptly after the call.
- **Collaboration**: Coordinate with the sales team to ensure that they have all the necessary information to proceed with the sales process.

**5. Follow-ups Until Client Gets Closed**
- **Ongoing Communication**: Maintain regular communication with leads throughout the sales process to provide updates and answer any questions.
- **Problem Solving**: Address any issues or concerns that arise during the sales process to keep leads engaged and confident in our services.
- **Closing Support**: Assist the sales team in closing deals by providing any additional information or support needed to finalize the agreement.

**6. Help with Managing Sales Data**
- **Data Entry**: Enter and update lead and client information accurately in the CRM and other sales systems.
- **Data Analysis**: Assist in analyzing sales data to identify trends, patterns, and preparing sales scorecard.
- **Reporting**: Prepare and distribute regular sales reports to the sales team and management to track progress and performance.

**7. Helping Manage the CRM**
- **CRM Maintenance**: Ensure that the CRM system is up-to-date with accurate and complete information.
- **Training and Support**: Provide training and support to other team members on CRM best practices and usage.

Preferences: Excellent communication skills and super smart hands on personality

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