Client Service Associate

6 months ago

Faridabad, India Advor Infotech Pvt Ltd Full time

Join Our Team at AdvoLive - Empower Legal Connections

Are you passionate about revolutionizing the legal industry through innovative technology? Do you have a flair for client engagement and a knack for converting leads into lasting partnerships? If you're ready to make your mark in a dynamic and forward-thinking environment, AdvoLive has an exciting opportunity for you

Position: Client Servicing Associate

Location: Ballabgarh, Faridabad

Type: Full-time

**Salary**: Competitive Fixed Salary + Performance-based Incentives

About AdvoLive:
AdvoLive is a cutting-edge legal platform that bridges the gap between lawyers and clients, offering a streamlined and efficient way to connect, communicate, and collaborate. Our platform empowers legal professionals to manage cases, engage with clients, and deliver exceptional services seamlessly, all in one integrated space.

Role and Responsibilities:
As a Client Engagement Specialist at AdvoLive, you'll play a pivotal role in nurturing leads, guiding potential clients through our platform's capabilities, and ultimately driving conversions. You'll be at the forefront of introducing legal practitioners to a transformative way of managing their practice and interacting with clients.
- Respond to incoming leads promptly, addressing inquiries and showcasing the unique benefits of AdvoLive.
- Conduct consultative conversations to understand potential clients' needs and pain points.
- Demonstrate the platform's features and advantages through personalized presentations.
- Collaborate with the technical team to tailor solutions that align with clients' requirements.
- Maintain a proactive follow-up strategy to guide leads from initial contact to active users.
- Showcase how AdvoLive enhances legal operations, leading to efficient case management, secure document sharing, and improved client communication.
- Meet and exceed individual and team-based targets for lead conversion.
- Continuously stay updated on legal tech trends and our platform's developments.

Qualifications and Skills:

- Previous experience in a client-facing role.
- Strong communication and interpersonal skills to build relationships effectively.
- Self-motivated, goal-oriented, and driven to achieve and exceed targets.
- Ability to understand clients' needs and tailor solutions accordingly.
- Familiarity with CRM software and online presentation tools.
- Bachelor's degree in Law, Business, or related field preferred.

What We Offer:

- Competitive fixed salary, providing financial stability.
- Performance-based incentives that reward your success and dedication.
- Comprehensive training on AdvoLive's platform and its features.
- Opportunity to work with a passionate and innovative team.
- Be a part of reshaping the legal landscape through technology.

**Salary**: ₹11,402.09 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Faridabad, Haryana (required)

Ability to Relocate:

- Faridabad, Haryana: Relocate before starting work (preferred)

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