Front Desk Executive

5 months ago


Gandhinagar, India Samarth Diamond Group Full time

**Job Title**: Front Desk Executive (Female)

**Location**: Gandhinagar

**Company**: SamarthJewellery Private Limited

**Salary**: Starting from 16,000 INR to 20,000 INR CTC (depending on experience)

**Contact Person**: Ashish Mishra, HRM
**Contact Number**: 8108461922

**Key Responsibilities**:

- **Customer Reception**:

- Greet and welcome customers as they arrive at the showroom.
- Direct visitors to the appropriate person and showroom section.
- **Customer Service**:

- Handle customer inquiries and complaints promptly and professionally.
- Assist customers with their needs and ensure a pleasant showroom experience.
- **Front Desk Management**:

- Manage the front desk area, ensuring it is clean, organized, and visually appealing.
- Maintain a visitor logbook and manage appointments.
- **Administrative Support**:

- Assist with administrative tasks such as filing, data entry, and handling correspondence.
- Coordinate with the sales and customer service teams for smooth operations.
- **Communication**:

- Answer and direct phone calls to the appropriate departments.
- Handle incoming and outgoing mail and courier services.

**Qualifications**:

- Minimum of 1-2 years of experience in a front desk or customer service role, preferably in the jewellery or luxury retail industry.
- Excellent communication and interpersonal skills.
- Presentable and professional appearance.
- Ability to handle multiple tasks efficiently.
- Proficiency in MS Office (Word, Excel, Outlook).
- High school diploma or equivalent; additional certification in office management or customer service will be an advantage.

Pay: ₹10,086.00 - ₹17,621.94 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Gujarati (required)
- Hindi (preferred)

Work Location: In person


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