CRM Executive

4 days ago


Kothrud Pune Maharashtra, India Saileen Technocrats Pvt Ltd Full time

Implement and maintain Google sheets.
- Data management: Oversee the collection, organization, and management of customer data. Ensure data accuracy, integrity, and security.
- Analyze customer data: Use CRM analytics tools to gather insights into customer behavior, preferences, and trends. Translate data findings into actionable strategies to improve customer engagement and retention.
- Performance tracking: Monitor key performance metrics related to customer engagement, satisfaction, and retention.
- Stay informed about industry trends: Keep abreast of industry trends, emerging technologies, and best practices in CRM. Proactively identify opportunities to innovate and improve the CRM strategy.

Customer feedback management: Implement processes for collecting and analyzing customer feedback. Use feedback to identify areas for improvement and drive continuous enhancement of the customer experience

**Salary**: ₹9,496.81 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Supplemental pay types:

- Yearly bonus

**Experience**:

- crm: 2 years (preferred)

Ability to Commute:

- Kothrud, Pune, Maharashtra (required)

Ability to Relocate:

- Kothrud, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9146187080

Application Deadline: 08/03/2024


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