CRM Executive

2 weeks ago


Pune Maharashtra, India Happy square outsourcing company Full time

**Position - CRM Executive**

**Salary - 30k to 40k**

**Location - Office no. 411, 4th floor, Platinum Square, Sakore Nagar, Pune-411014 (Opposite to WNS, Near Hyatt Regency)**

**Experience - 1 years min**

**Responsibilities -**

**Assist in developing and implementing customer retention strategies, under the guidance of senior team members, to meet targets and KPIs.**

Assist in re-engaging dormant or inactive customers to optimize revenue returns per customer/data record.

Contribute ideas and insights for CRM strategies aimed at attracting and retaining customers.

Assist in segmenting the customer database for targeted marketing activities.

Support in developing and executing testing strategies to enhance organizational and customer outcomes.

Assist in generating campaign performance reports and providing feedback to relevant teams and stakeholders for further action.

**Skills, Qualifications, and Experience Required**:
Bachelor's/Master’s degree in a relevant field.

Basic understanding of HTML/CSS is preferred.

Minimum 0-1 year of experience in Digital Marketing/CRM management or a related field. **Familiarity with CRM platforms like MoEngage, CleverTap, WebEngage, Braze, etc., is advantageous.**

Good communication skills, both verbal and written.

Detail-oriented with the ability to manage multiple tasks efficiently.

Collaborative and adaptable team player with a willingness to learn and grow within the role.

**Salary**: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

Application Question(s):
**Language**:

- English (preferred)

**Location**:

- Pune, Maharashtra (preferred)

Work Location: In person

Expected Start Date: 06/04/2024


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