Front Office Assistant

3 months ago


Vasna Road Vadodara Gujarat, India Shakti Sports Club Full time

The Front Desk Assistant at Shakti Sports Club plays a vital role in creating a welcoming environment for members and guests. This position involves managing front desk operations, providing excellent customer service, and supporting the overall functions of the club.

**Key Responsibilities**:

- Greet members and guests warmly and assist with inquiries.
- Provide information about club facilities, services, and programs.
- Assist with member registration and renewals.
- Maintain accurate member records and handle membership-related queries.
- Manage appointment scheduling for classes and personal training sessions.
- Process payments and maintain cash registers accurately.
- Relay important information and announcements to members.
- Collaborate with other departments to ensure smooth operations.
- Assist in organizing club events and activities.
- Promote club programs and special offers to members.
- Address member concerns or complaints promptly and effectively.
- Escalate issues to management as needed.

**Qualifications**:

- High school diploma or equivalent; further education in hospitality or sports management is a plus.
- Excellent communication and interpersonal skills.
- Proficient in using computer software and handling cash transactions.
- Ability to multitask and work in a fast-paced environment.

**Work Environment**:

- The role involves regular interaction with club members and guests in a dynamic sports club setting.
- Flexibility to work evenings, weekends, and holidays as required.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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