Ojt : Front Office (Resort)
7 months ago
WE ARE HIRING
Job designation:
- OJT: Front Office (Resort)
Job location:
- Vadodara
**Salary**:
- 15,000-18,000
**Experience**:
- Total experience:
- 2 years of experience in customer service or hospitality
- Minimum experience:
- 1 years of experiences hotel industry
Education:
- High school diploma or equivalent. Pursuing a degree or certification in hospitality management or a related field is preferred.
Eligibility:
- **ONLY FEMALES**
Skillset:
- Good communication skills
- Proficiency with MS Office
**Language: English, Hindi, Marathi, Gujrati**
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile Introduction**:
As a Front Office Intern at our esteemed resort, you will be an integral part of our hospitality team, ensuring exceptional guest experiences from check-in to departure. This hands-on opportunity provides valuable insights into resort operations, guest relations, and administrative tasks, setting a solid foundation for a career in the hospitality industry.
**Responsibilities**:
- Greet guests warmly and assist with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Maintain a professional demeanor and uphold the highest standards of customer service.
- Assist in reservation management and room allocation to optimize occupancy.
- Provide information about resort facilities, services, and local attractions.
- Collaborate with other departments to ensure seamless guest experiences.
- Perform administrative duties such as data entry, filing, and correspondence.
- Uphold resort policies and procedures to ensure guest safety and satisfaction.
- Support senior staff in various front office tasks and projects.
- Embrace opportunities for learning and professional growth within the hospitality industry.
**Requirements**:
- Strong communication and interpersonal skills.
- Excellent customer service abilities with a positive attitude.
- Ability to work effectively in a fast-paced environment.
- Attention to detail and accuracy in handling guest information.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Enthusiasm for providing exceptional guest experiences.
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
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