Associate Iii, Professional Services-ind

3 weeks ago


Kolkata, India Ingram Micro Full time

**Description**

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Key Responsibilities:

- Provide ongoing support and management of Azure Virtual Desktop environments for clients
- Monitor system performance and troubleshoot issues as they arise
- Implement updates and patches to keep AVD environments up-to-date
- Manage virtual machines and user profiles in the AVD environment
- Configure and manage remote access to AVD environment
- Develop and implement security policies for AVD environment
- Provide end-user support for AVD environment
- Develop and maintain documentation for AVD environment and procedures
- Should Know how to manage FSLogix on Azure Virtual Desktop
- Monitoring resource usage, monitoring costs, and optimizing the Azure Virtual Desktop infrastructure to ensure optimal resource utilization and cost-effectiveness.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of experience managing VDI environments, preferably with Azure Virtual Desktop
- Strong understanding of Microsoft Azure, Virtual Desktop Infrastructure (VDI), and Microsoft 365
- Experience providing managed services in a client-facing role
- Experience with Automation using PowerShell scripting or CLI
- Experience with security best practices and implementing security policies
- Excellent problem-solving and troubleshooting skills
- Strong communication and collaboration skills

Preferred Qualifications:

- Microsoft Azure certifications, such as AZ-104, AZ-500, or similar
- Citrix certifications, such as CCP-V or CCE-V
- Experience with Windows Virtual Desktop
- Experience with managing large-scale AVD deployments



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