Customer Service Associate
7 months ago
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- 2+ years of previous customer service experience a plus
- Friendly and welcoming manner with clients and other members of the customer service team
- Extensive knowledge of the company's policies, procedures, goods and services
- Familiarity with customer-relationship management (CRM) software programs
- Ability to explain complex concepts in a clear, simple manner to customers
- Strong command of written and verbal English
-
Customer Service Associate
6 months ago
Kolkata, West Bengal, India MoSahay Associate Full time**Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...
-
Customer Service Associate
6 months ago
Kolkata, India Work Benches Technologies Full time**#WE ARE HIRING#** **Position - **Customer Support Associate **Min. Experience - **_6 Months in Customer Service_ **Location - **Sector 5, Salt Lake **Responsibilities -** - Engage in customer calls both inbound and outbound. - Resolve customer issues with the right solution. - Stay updated with the product knowledge that we provide. - Collect feedback...
-
Customer Service Process Associate
1 day ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeTata Consultancy Services (TCS) is a global IT and business solutions leader. As a Customer Service Process Associate, you will be responsible for providing exceptional customer service to clients across various domains.Key ResponsibilitiesTo provide high-quality customer service via web chat to clients from diverse industries.To handle customer inquiries...
-
Operations Associate
1 day ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeTata Consultancy Services is seeking a skilled Operations Associate to join our team in Kolkata. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our customers.About the Role:As an Operations Associate, you will be responsible for providing exceptional customer service and resolving issues...
-
Customer Service Associate
3 months ago
Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time**Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...
-
Customer Service Associate
6 months ago
Kolkata, West Bengal, India MoSahaya Full timeJD- LG East Associate Hiring Job Description Designation - Associate Customer Support Job Profile - Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job...
-
Customer Service Associate
2 months ago
Kolkata, West Bengal, India Wendel Software Solutions Pvt Ltd Full timeGreat opportunity at MN Enforcement Service (P) Ltd Kolkata for Customer Service Associate having experience in US/UK Survey Process with great Pay and Incentives. Freshers with good communication can apply. **Job Types**: Full-time, Walk-In Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Health insurance - Leave encashment - Paid sick time -...
-
Customer Service Associate
6 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Position - Customer Service Associates Location - Salt Lake Sector 3, Khidderpore Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
-
Customer Service Associate
6 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time**- Mega Corporate in Retail Industry** **- Position - Customer Service Associates** **- Location - Salt Lake Sector 3, Rashbehari, Khidirpur** **- Min HS Qualification Applicable** **- Shift Timing - 10 am to 6pm ( Monday to Saturday)** **- Freshers and Experienced both can apply.** **- Required skill - Good in communication, Knowledge about...
-
Customer Service Associate
6 months ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeHi, We are hiring for the Customer Service Associate. for the BPO, We are giving a free Jobs. WORK FROM OFFICE. Qualification: Only Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi Shift: 24*7Salary: 14750 CTC/ 18000 Timings: 6 working days with 1 rotational week off. Total staffing...
-
Customer Service Associate
5 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeAbout the Role: Tata Consultancy Services is seeking a highly skilled Customer Service Associate to join their team. As a key member of our customer service department, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Job Summary: The ideal candidate will have exceptional communication skills,...
-
Customer Support Associate
6 months ago
Kolkata, India Adyan Consultants Pvt Ltd. Full time**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Noida, Uttar Pradesh...** Experience - 0 to 2 year Position - Customer Support Associate Location - Noida, near Sector 62 Salary - Upto 20 K per month Job Description for the position of Customer Support Associate.... - Call if...
-
Customer Service Specialist
2 days ago
Kolkata, India Tata Consultancy Services Full timeMega Walk-In at TCS Kolkata Hiring for Customer Service Process Associate (Webchat) on 21 December 2024 (Saturday).Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135Job Summary:Role : Customer Service Process Associate (Webchat)Experience: 1 to 5 yearsJob Location: KolkataEligibility:- Minimum 15...
-
Customer Service Associate !! Kolkata
7 months ago
Kolkata, West Bengal, India HIRD Services Pvt ltd Full timeHiring for Customer Services Associate !! WORK FROM OFFICE Job Location: Kolkata Exp: 1 Yr to 2 Yrs. of experience in customer Supports in International Process Education: Any graduate Shift - Australian shift JD: Communication Skill required - Excellent verbal and written communication skills Listen to customers’ concerns, issues and...
-
Customer Service Specialist
1 day ago
Kolkata, India Tata Consultancy Services Full timeMega Walk-In at TCS Kolkata Hiring for Customer Service Process Associate (Webchat) on 21 December 2024 (Saturday). Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135 Job Summary: Role : Customer Service Process Associate (Webchat) Experience: 1 to 5 years Job Location: Kolkata Eligibility: -...
-
Customer Support Associate
6 months ago
Kolkata, India Adyan Consultants Pvt Ltd. Full timeCustomer Service Associate Job Responsibilities: **Speak with the employer** +91 7044302551
-
Csa (Customer Service Associate)
6 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Position - Customer Service Associates Location - Salt Lake Sector 3 Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact Details - **Call...
-
Csa (Customer Service Associate)
6 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Jewellery Retail Position - Customer Service Associates Location - Salt Lake Sector 3 Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
-
Csa (Customer Service Associate)
6 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Jewellery Retail Position - Customer Service Associates Location -**Kalna, Chakdaha** Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
-
Customer Service Associate
6 months ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Position**: Customer Support Executive **Brief JD**: - Customer contract administration - Making call to clients for collections - Review of billing documents when disputed - Ability to identify and make determination regarding discrepancies about billing - Accurate forecast of monthly end key process indications (Overdue aging) - Responsible for...