Customer Service Associate
6 months ago
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- 2+ years of previous customer service experience a plus
- Friendly and welcoming manner with clients and other members of the customer service team
- Extensive knowledge of the company's policies, procedures, goods and services
- Familiarity with customer-relationship management (CRM) software programs
- Ability to explain complex concepts in a clear, simple manner to customers
- Strong command of written and verbal English
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Customer Service Associate
5 months ago
Kolkata, West Bengal, India MoSahay Associate Full time**Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...
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Customer Service Associate
5 months ago
Kolkata, India OnProcess Technology Full time**Job Overview**: The Customer Service Associate’s broad function is to support the Company’s processes through professional on-phone communications, both to and from customers, on behalf of OnProcess Technology’s clients. As a result of customer contact, updates to the Company database with all appropriate information, and supports all quality...
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Customer Service Associate
2 weeks ago
Kolkata, West Bengal, India Bajaj Allianz Life Full timeWe are seeking a highly motivated Customer Service Associate to provide exceptional customer experiences in our retail environment.Key Responsibilities:Greet customers and offer assistance with purchasing decisions, ensuring a positive and personalized experience.Respond to customer inquiries and address concerns in a professional and courteous...
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Customer Service Associate
5 months ago
Kolkata, India Ghost Research Solutions Full time**Job Title - **Customer Service Associate **Experience - 1years in outbound sales** **Responsibilities-** - Handling tele calling and tele sales - Assist customers and onboard new customers as per their needs - Meeting the targets and closing the deal **Requirements-** - Good communications and interpersonal skills - Basic computer knowledge - Capability...
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Customer Service Associate
2 weeks ago
Kolkata, West Bengal, India AccorHotel Full timeJob DescriptionAs a Customer Service Associate at AccorHotel, you will be responsible for providing exceptional guest experiences and maintaining high standards of customer service at the reception desk. Your key responsibilities will include:Main ResponsibilitiesMeet and Greet Guests and ensure a smooth and efficient check-in and check-out process.Handle...
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Customer Service Associate
5 months ago
Kolkata, India Work Benches Technologies Full time**#WE ARE HIRING#** **Position - **Customer Support Associate **Min. Experience - **_6 Months in Customer Service_ **Location - **Sector 5, Salt Lake **Responsibilities -** - Engage in customer calls both inbound and outbound. - Resolve customer issues with the right solution. - Stay updated with the product knowledge that we provide. - Collect feedback...
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Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Titan Jet Care Service Limited Full timeWe seek a skilled Customer Support Associate to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving technical issues, recommending solutions, and guiding users through product features.Your primary duties will include:Key ResponsibilitiesRespond to customer inquiries in a timely and accurate...
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Customer Service Associate
2 months ago
Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time**Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...
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Customer Service Associate
5 months ago
Kolkata, West Bengal, India MoSahaya Full timeJD- LG East Associate Hiring Job Description Designation - Associate Customer Support Job Profile - Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job...
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Customer Service Associate
2 weeks ago
Kolkata, West Bengal, India Wendel Software Solutions Pvt Ltd Full timeGreat opportunity at MN Enforcement Service (P) Ltd Kolkata for Customer Service Associate having experience in US/UK Survey Process with great Pay and Incentives. Freshers with good communication can apply. **Job Types**: Full-time, Walk-In Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Health insurance - Leave encashment - Paid sick time -...
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Customer Service Associate
5 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full timeMega Corporate in Retail Industry Position - Customer Service Associates Location - Salt Lake Sector 3, Khidderpore Min HS Qualification Applicable Shift Timing - 10 am to 6pm ( Monday to Saturday) Freshers and Experienced both can apply. Required skill - Good in communication, Knowledge about Marketing, Team Handling, Smart & Energetic. Contact...
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Customer Service Associate
5 months ago
Kolkata, West Bengal, India CMI Learning & Development Pvt. Ltd. Full time**- Mega Corporate in Retail Industry** **- Position - Customer Service Associates** **- Location - Salt Lake Sector 3, Rashbehari, Khidirpur** **- Min HS Qualification Applicable** **- Shift Timing - 10 am to 6pm ( Monday to Saturday)** **- Freshers and Experienced both can apply.** **- Required skill - Good in communication, Knowledge about...
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Assistant Customer Service
5 months ago
Kolkata, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
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Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India 3 steps aviation Full timeKey Responsibilities for Customer Service AssociateAs a Customer Service Associate at 3 Steps Aviation, you will be responsible for delivering exceptional customer experiences through prompt and professional responses to inquiries, both in-person and via email or phone.Customer Interaction: Respond to customer inquiries in a timely and professional manner,...
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Customer Service Associate
5 months ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeHi, We are hiring for the Customer Service Associate. for the BPO, We are giving a free Jobs. WORK FROM OFFICE. Qualification: Only Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi Shift: 24*7Salary: 14750 CTC/ 18000 Timings: 6 working days with 1 rotational week off. Total staffing...
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Customer Service Process Associate
2 weeks ago
Kolkata, West Bengal, India 2coms Full timeJob Title: Customer Service Process Associate - Voice SupportAbout the JobJoin 2coms as a Customer Service Process Associate - Voice Support, and be part of a dynamic team delivering exceptional customer experiences in the e-commerce sector. As a key member of our customer service team, you will be working closely with clients to resolve their queries and...
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Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India 3 steps aviation Full timeResponsibilities for Customer Service Associate at 3 Steps AviationWe are seeking a skilled Customer Service Associate to join our team at 3 Steps Aviation. In this role, you will be responsible for providing exceptional support to our clients through various communication channels.Initial Contact: Respond promptly and professionally to incoming customer...
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Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India 2coms Full timeJob Title: Customer Support AssociateAbout the RoleWe are seeking an experienced Customer Support Associate to join our team at 2coms. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our global clients. You will be working in a dynamic environment, taking calls from clients and responding to their...
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Customer Support Associate
5 months ago
Kolkata, India Adyan Consultants Pvt Ltd. Full time**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Salt Lake Sector, Kolkata...** Experience - Freshers to 1 year Position - Customer Support Associate Location - Kolkata, Sec V, Godrej Waterside - Tower 2- Exit Gate 4th Floor Salary - upto 20 K Job Description for the position of...
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Customer Support Associate
5 months ago
Kolkata, India Adyan Consultants Pvt Ltd. Full time**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Noida, Uttar Pradesh...** Experience - 0 to 2 year Position - Customer Support Associate Location - Noida, near Sector 62 Salary - Upto 20 K per month Job Description for the position of Customer Support Associate.... - Call if...