Associate - Sales Operations
1 month ago
Job Description
- Manage Sales Operations: Primarily manage and own overall Sales Operations, Reporting and Analytics for Sales team
- Performance Monitoring: Maintain regular check-ins with Sales Managers and Enterprise Sales Representatives to track sales opportunities' progress against targets. Identify any challenges and facilitate problem-solving to ensure optimal performance.
- Procurement and Contract Management: Maintain meticulous records of procurement and contracts, ensuring smooth sales processes and compliance.
- Data Analysis: Track and analyze long-term sales data to uncover trends and opportunities for improvement. Present insightful reports to the management team for informed decision-making.
- Technology Implementation: Identify and implement relevant technologies to enhance marketing and sales effectiveness. Collaborate with cross-functional teams to integrate new tools seamlessly.
- Liaison with Management: Act as a communication bridge between teams and upper management, providing regular updates and recommendations to optimize sales performance.
- Ethical Data Practices: Uphold the highest ethical standards in handling consumer and customer data, ensuring compliance with regulations and company policies.
- Customer Outreach Support: Assist marketing teams in developing effective customer outreach methods using data-driven insights.
- Customer Retention & Account Management: Monitor and support customer retention efforts to drive satisfaction and loyalty and also assist with account management
**Job Requirement**
- Strong analytical skills and ability to solve problems.
- Excellent communication skills to collaborate effectively with teams and stakeholders.
- Experience in working with MS Office tools like PowerPoint, Excel, Access, word, etc.
- Strong autonomy over your own work cadence, and relentless persistence to follow-up with your targets
- Strong team player with the ability to work collaboratively across departments.
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