Customer Support Assistant

6 months ago


Mumbai Maharashtra, India Triedge Solution Full time

Position:

- Customer Support Assistant

Location:

- Mumbai

Job Role:

- **Responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person


  • Customer Assistant

    3 months ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Andheri, Mumbai, Maharashtra, India UMA ORNAMENTS Full time

    **Job Title: Customer Support Assistant - Uma Ornaments** **Job Summary**: **Key Responsibilities**: - **Order Management**: Assist with order processing, including entry and tracking of customer orders in the system. - **Product Information**: Provide accurate details about product availability, pricing, and specifications to customers. - **Complaint...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...


  • Mumbai, Maharashtra, India Ergode IT Services Pvt. ltd. Full time

    We are looking for an enthusiastic and motivated **Customer Support Intern** to join our dynamic team. As an intern, you will be responsible for assisting with daily customer support operations, responding to customer inquiries, and gaining hands-on experience in customer service. This is a great opportunity to learn about customer relations,...

  • IT Support Executive

    6 months ago


    Baner, Pune, Maharashtra, India Realty Assistant Private Limited Full time

    **Job Summary** We are looking for an IT Support Executive to join our organization and provide technical support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity. Their primary objective is to lay out the...

  • Executive Assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers.Role DescriptionThis is a full-time on-site role as an Executive Assistant at...


  • Mumbai, Maharashtra, India Ketto Full time

    Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Identify and implement process improvements to enhance the...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...

  • Executive assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads Bridge Loyalty Customer Experience Management LLP in Mumbai. The team at Bridge Loyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers.Role DescriptionThis is a full-time on-site role as an Executive Assistant at Bridge...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Mumbai, Maharashtra, India 3G HR SERVICES Full time

    **Job Title: Customer Support Representative** Location**:Mumbai (Thane)** J**ob Description**: As a Customer Support Representative for Tele Calling Versant 4+/5, you will be at the forefront of ensuring our customers receive top-notch assistance and guidance in utilizing our platform. You will play a crucial role in resolving inquiries, technical...

  • Executive Assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...

  • Executive Assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...

  • Executive Assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company Description Rohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role Description This is a full-time on-site role as an Executive Assistant at...

  • Executive Assistant

    3 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers. Role DescriptionThis is a full-time on-site role as an Executive Assistant at...


  • Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full time

    At BridgeLoyalty Customer Experience Management LLP, we are seeking an exceptional Executive Assistant to join our team in Mumbai. This full-time on-site role offers a unique opportunity to provide high-level administrative support to our leaders while driving business success.With a strong focus on delivering value to clients and end consumers, our team is...


  • Mumbai, Maharashtra, India Rapid Works HR Services Full time

    Freshers - 25000 CTC Experience - 25000 to 50000 CTC Year of experience - 0 to 6 Years Qualifications: UG/Graduation/Post Graduation Shift - UK Rotational Shifts Location - Mumbai - Work from office/Home - work from office. Job Description -Customer support voice roles involve direct interaction with customers over the phone to address their inquiries,...