Restaurant Captain

21 hours ago

Puducherry Puducherry, India De Roman Multi Cuisine Full time

The **Restaurant Captain** holds a leadership role in the front-of-house team and is responsible for ensuring a smooth dining experience for guests. Here are the key roles and responsibilities of a **Restaurant Captain**:
1. **Lead Service Team**: Supervise and manage the waitstaff, including servers and other front-of-house employees. Ensure they perform their duties efficiently and maintain high service standards.

2. **Guest Interaction**: Greet guests, handle reservations, and ensure that they are seated and served according to restaurant standards. Address any special requests or concerns promptly.

3. **Order Management**: Oversee the accurate taking, transmission, and delivery of orders from guests to the kitchen. Ensure timely and correct order fulfillment.

4. **Quality Control**: Inspect food and beverage presentations before service to ensure they meet restaurant quality standards. Ensure consistency in portion sizes and appearance.

5. **Training and Development**: Train new servers and front-of-house staff, providing guidance on service procedures, restaurant policies, and customer service expectations.

6. **Team Coordination**: Coordinate between the kitchen and waitstaff to ensure orders are completed on time and guests are attended to promptly. Manage flow and timing of service during busy periods.

7. **Conflict Resolution**: Resolve any guest complaints or service-related issues quickly and professionally, striving to provide a positive outcome for both the guest and the restaurant.

8. **Monitor Guest Experience**: Ensure guests have a positive dining experience from start to finish, including addressing any issues with the meal, service, or atmosphere.

9. **Stock Management**: Check that dining room supplies (e.g., napkins, cutlery, glassware) are well-stocked and organized, and alert management to restock when necessary.

10. **Shift Management**: Oversee the smooth running of the dining room during the captain’s shift, ensuring all areas are covered and managing staff breaks and rotations.

11. **Event Management**: For special events, banquets, or large parties, the Restaurant Captain ensures that arrangements are in place, such as seating arrangements, menus, and timing.

12. **Maintain Restaurant Standards**: Enforce the restaurant's policies and procedures, ensuring cleanliness and upkeep of the dining area, and ensuring the staff adheres to hygiene standards.

13. **Collaboration with Management**: Communicate with restaurant managers and chefs to relay feedback, monitor performance, and ensure operational needs are met.

The **Restaurant Captain** plays a critical role in delivering exceptional service and maintaining a high standard of guest satisfaction in a restaurant.

**Job Types**: Full-time, Permanent

Pay: Up to ₹336,000.00 per year

**Benefits**:

- Food provided

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Order picking: 3 years (required)
- Hotel management: 3 years (required)
- Menu planning: 3 years (required)
- Team management: 3 years (preferred)
- Restaurant management: 3 years (required)

Work Location: In person

  • Trainee Captain

    5 months ago

    Puducherry, India RKN BEACH RESORT Full time

    Job Description: Trainee Captain Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality. Should able to introduce innovative ideas for generating targeted...

  • F&b Service Captain

    5 months ago

    Puducherry, India jacs365 hr solutions Full time

    **Restaurant Captain Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Serve food...

  • Bar Captain

    5 months ago

    Puducherry, India DAC Events Full time

    As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team...

  • F&b Captain

    5 months ago

    Puducherry, India The promenade Hotel Full time

    Looking for F&B Captain Role or Asst. Restaurant Manager Job Location: Pondicherry Yrs of experience: 2 plus yrs of experience **Salary**: As per best in standards Interested can revert back with updated CV or Watsup 9003829734 **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift - Rotational shift Work Location: In person

  • F&b Service Captain

    5 months ago

    Puducherry, India LE PONDY BEACH RESORT Full time

    **Join Our Team as a Food & Beverage Service Captain at Le Pondy Beach Resort** Are you passionate about delivering exceptional dining experiences in a stunning beachfront setting? Le Pondy Beach Resort is seeking a skilled and enthusiastic Food & Beverage (F&B) Service Captain to lead our service team. As an F&B Service Captain, you will play a pivotal...

  • Restaurant Captain

    1 month ago

    Puducherry, Puducherry, India VILLA SHANTHI Full time

    Job Responsibilities: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Has a good knowledge of menu and...

  • Restaurant Captain

    5 months ago

    Puducherry, India RKN Grand Hotel Full time

    Always greet and Welcome guests promptly in a warm and friendly manner. - Ensure guest are serviced within specified time. - Excellent communication and interpersonal skills. - Has a good knowledge of menu and presentation standards. - Maintain cleanliness of work areas, throughout the shift. - Resolve customer complaints and concerns. - Check with guests to...

  • F&b Captain

    1 month ago

    Puducherry, Puducherry, India THE PROMENADE Full time

    **Job Title**: F&B Captain **Department**: Food & Beverage Services **Reports to**: Restaurant Manager / Food & Beverage Manager **Location: Pondicherry** **Job Summary**: **Key Responsibilities**: 1. **Leadership & Supervision**: - Lead, manage, and motivate a team of service staff to consistently deliver a world-class dining experience. - Conduct...

  • Stewardess

    1 month ago

    Puducherry, Puducherry, India THE PROMENADE Full time

    **JOB DESCRIPTION** **Steward** **1. Job Position** Steward **2.** **Category** Staff **3. Responsible To **F&B Manager, Assistant F&B Manager, Captain **4. Job Definition **To ensure the service of food and beverage to the guest with appropriate courtesy and efficiency **5. Duties and **a. To develop restaurant sales by setting high standards...

  • Restaurant Captain

    5 months ago

    Puducherry, India fork media Full time

    Always greet and welcome guests promptly in a warm and friendly manner.Always thank and give fond farewell to guests conveying anticipation for their next visit.Assist guest with table reservation.Assist guest while seating.Ensure guest are serviced within specified time.Has a good knowledge of menu and presentation standards.Speak with guests and staff...

  • F&b Service Captain

    5 months ago

    Puducherry, India villa shanti Full time

    Job Description - F&B Supervisor - Restaurants - Job Title:_ **“Demi-Chef de Rang” - F&B Supervisor** **MISSIONS** Mise en Place - Clean the restaurant: using the proper equipments and techniques, (micro-fibres, before and after each service) - Set the tables properly Service - Pick-up orders from the kitchen - Bring them to the proper station -...