Professional, IT Support

6 months ago

Pune, India Fiserv, Inc. Full time

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Professional, IT Support

What does a successful Transmissions Engineer do at Fiserv?
- SFTP Transmissions Engineer is responsible for designing, developing, and implementing solutions related to data/file transmission between multiple systems, along with supporting and optimizing file transfer both inbound and outbound. Activities include analyzing the business and technical requirements.
- Analyzing the business and technical requirements, designing the build specifications basis the standard tools, developing, implementing the solutions, and commissioning Go-live.
- The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working from 7AM to 11PM (IST) shift for all 5 working days in a week on a rotational basis.

What You will do:

- Understand the business & technical requirements, design the specifications, develop, and implement solutions related to data/file transmission between multiple systems leveraging SFG (Sterling File Gateway), Mainframe NDM and Connect Direct on different platforms.
- Create Transmission JCL and scripting on Mainframe and midrange environments.
- Communicate directly with clients, test files, research file failures and provide advanced problem identification and resolution.
- Set up and analyze the transmission process, abends and resolve issues with clients.
- Provide solutions to unique setups on SFG, working with clients and internal Application teams.
- Develop, configure, implement file transfer solutions basis the standard file transfer protocols like SFTS, FTPS, Connect Direct, AS2, S3 etc
- Troubleshoot priority incidents, facilitate blameless RCA’s.

What you will need to have:

- 2-5 years of Strong expertise in SFTP & other File Transmission protocols and industry standard tools along with hands on experience
- Experience with designing, development, implementation, optimization of file transmission systems
- Experience in file transfer protocol - SSH / SFTP, FTPS, HTTPS, AS2, Connect Direct, SSL Certificate and key build and implementations.
- Experience with SFG Sterling File Gateway and business process development.
- Understanding of file encryption standards, PGP, GPG, cipher suites and PKI.
- Good communication skills to speak with the Business Partners is essential and non-negotiable for this position.
- Ability to efficiently multitask and prioritize work, juggling daily support responsibilities with multiple project/product driven activities.
- Strong troubleshooting and problem-solving skills.

What would be great to have:

- Bachelor’s degree in computer science, Information Technology, or Business or equivalent degree is desirable.
- Organization and multi-tasking skills that strike a balance among validation / verification, requirements analysis, customer interaction and project oversight.
- Strong technical and service level abilities
- Prior experience in Banking and Finance domain in general.

Thank you for considering employment with Fiserv. Please:

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**What you should know about us**:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

**Our commitment to Diversity and Inclusion**:
**Warning about fake job posts**:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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