Front Office Executive
3 months ago
**Key Responsibilities**:
**Greeting and Welcoming**: Provide a warm and friendly welcome to patients and visitors, ensuring they feel comfortable and valued from the moment they arrive at the hospital.
**Appointment Scheduling**: Efficiently manage the appointment system, including booking, rescheduling, and cancelling appointments, ensuring accuracy and adherence to the hospital's protocols.
**Patient Registration**: Collect and verify patient information, including personal details, insurance coverage, and medical history, while maintaining strict confidentiality.
**Front Desk Operations**: Maintain a clean and organized reception area, ensuring it is well-stocked with necessary forms, brochures, and relevant materials. Manage incoming and outgoing mail and packages.
**Coordination**: Collaborate with other hospital staff, including doctors, nurses, and technicians, to ensure smooth patient flow, address any scheduling conflicts, and provide support as needed.
**Multitasking**: Handle multiple tasks simultaneously, such as answering phone calls, assisting patients, scheduling follow-up appointments, and managing administrative duties efficiently.
**QUALIFICATION**
- The degree is mandatory.
- Only Male can apply
- Experience in Hospital is mandatory
- Strong communication and interpersonal skills, with the ability to maintain a professional and friendly environment with the paitents.
- Ability to handle stressful situations calmly and efficiently, maintaining composure in high-pressure environments.
- Strong problem-solving skills and the ability to make decisions independently when required.
- Flexibility to work shifts, including evenings and weekends, as the hospital operates on extended hours.
**Experience**:
**Min 1 to 5 Years of Experience**
Medway Hospital Corporate Office:
- United Alliance Healthcare Pvt. Ltd
1st Floor, No.17, Vishwanathapuram Main Road,
Kodambakkam, Chennai - 600024.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Expected Start Date: 03/10/2024
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